Summary
Overview
Work History
Education
Skills
Timeline
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Madison Rodriguez

Lake Havasu City

Summary

Successful grocery/retail worker with 5+ years experience and proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contributing to positive shopping experience for customers.

Overview

6
6
years of professional experience

Work History

Courtesy Clerk

Bashas'
12.2019 - 05.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.

Cashier

Bashas'
05.2020 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Customer Service Manager

Bashas'
05.2023 - 12.2023
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
  • Coordinated staff schedules to maintain optimal coverage during peak service hours.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.

Store Associate /Assistant Manager

Beachcombers Ski & Sport
03.2024 - 08.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Education

No Degree -

Lake Havasu High School
2675 Palo Verde Blvd S

GED -

Mohave Community College
1977 W Acoma Blvd

Skills

  • Customer service
  • Cash handling accuracy
  • Team collaboration
  • Inventory control
  • Flexible schedule adaptability

Timeline

Store Associate /Assistant Manager

Beachcombers Ski & Sport
03.2024 - 08.2025

Assistant Customer Service Manager

Bashas'
05.2023 - 12.2023

Cashier

Bashas'
05.2020 - 05.2023

Courtesy Clerk

Bashas'
12.2019 - 05.2020

No Degree -

Lake Havasu High School

GED -

Mohave Community College

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Madison Rodriguez