Madison Stroh
Phoenix
Summary
Detail-oriented payroll coordinator bringing extensive expertise and a successful background to any new position with long-term potential and room for advancement.
Overview
6
6
years of professional experience
Work History
Payroll Coordinator
Mark Taylor Residential
Scottsdale
10.2024 - Current
- Assisted employees with payroll-related inquiries, providing clear and concise information.
- Guided employees in handling difficult or complex problems.
- Processed weekly payroll for over 500 employees; ensuring accuracy and compliance with federal, state, and local regulations.
- Assisted with audits by preparing accounts and providing information.
- Implemented new payroll software, leading to a reduction in processing errors.
- Processed employee rehires, transfers, terminations and withholdings.
Multi-Store Lead
Black Rock Coffee Bar
Glendale
01.2024 - 10.2025
- Maintained knowledge of sales and promotions, return policies and security practices.
- Resolved customer complaints in a timely manner.
- Expanded business, developed revenue and managed market gains.
- Maximized branch revenue by optimizing daily operations.
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
- Assisted in employee recruitment, hiring and interview processes.
- Provided feedback to candidates throughout the hiring process.
Store Lead
Black Rock Coffee Bar
Glendale
10.2019 - 01.2025
- Resolved customer complaints in a timely manner.
- Performed daily audits of the store's physical condition, cleanliness, product placement, pricing accuracy.
- Maintained accurate records of transactions for financial reporting purposes.
- Supervised team members on their assigned tasks throughout the day.
- Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
- Increased sales by optimizing in-store promotional strategies.
Education
Bachelor of Science - Communications
Arizona State University
Tempe, AZ05-2024
Skills
- Project management
- Data analysis
- Team building
- Effective communication
- Coordinating projects
- Excellent writing skills
- Problem solving
Timeline
Payroll Coordinator
Mark Taylor Residential
10.2024 - Current
Multi-Store Lead
Black Rock Coffee Bar
01.2024 - 10.2025
Store Lead
Black Rock Coffee Bar
10.2019 - 01.2025
Bachelor of Science - Communications
Arizona State University
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