Madrid Surkhayev

· Timely response to requests for the maintenance and condition of the property. · Carrying out on-site inspections, as well as preventive and repair work. · Scheduling the work of technical and cleaning staff. · Management of the cleaning process of the 8-storey car park, as well as various objects (floor scrubber, dusting, sweeping, vacuuming, mopping, washing roof windows, cleaning toilets, etc.). · Carrying out and documenting scheduled inspections and maintenance work. · Mentoring and managing technical and cleaning staff. · Acceptance and processing of new orders for technical and cleaning work. · Interaction with vendors and suppliers on monthly orders. · Keeping records of consumables. Managing the need for equipment and consumables. · Reporting and cost management process for utilities. · Regular monitoring of buildings and territories. Identification of problem cases and their solution. · Interaction with government agencies involved in the process of technical and public maintenance of buildings, premises, retail stores. Ensuring and maintaining safety standards throughout the facility.

· Develop strong and trusted relationship with tenant trough timely and accurate communication.

· Resolve tenant issues in accurate and timely manner

· Management of the technical and cleaning staff.

· Staff control and managing operational processes

· Distribution of goods

· Sales planning

· To control and manage all activities in Front Offices

· To control and develop professional activities, work efficiency and knowledge of Front Offices staff

· To analyses activity data and trends in Front offices and to report to the HOU (outputs, quality of performance, feedbacks etc.)

· To monitor achievement progress and take corrective actions if necessary

· To control and manage all activities in 26 Bakcell express offices

· To control and develop professional activities, work efficiency and knowledge of Front Offices staff

· To monitor the performance of the Front Offices staff in order to ensure top performance

· To control and mange of FO agent’s workflow

· To develop staff on order to increase work efficiency

· To participate on solving of dissatisfied customer problems and close the issue

· To provide high quality service to customer

· To handle all customer requests in the channel, provide properly information and fulfill all customer requests with the high quality service

· Prepare historical notes and articles regarding ancient history of Azerbaijan

· Scientific work on the thesis

· Participates in archaeological excavations

· Participates in historical and archaeological conferences

· Collects, prepares, analyzes, describes archeological materials from different excavations

· inventory of archaeological materials

· Participates in the historical exhibitions and in archaeological excavations

· Sell Managed Print Services, Printers, Multifunction printers, and Copiers

· Schedule appointments and demonstrate equipment/software

· Recommend solutions and close sales

· Communicate features of products and services articulately and persuasively to clients

· Maintain relationships with existing customers