Madysen Smith
Buckeye
Summary
Dynamic customer service professional with a proven track record at Tim's Timeless Treasures, excelling in conflict resolution and technical troubleshooting. Adept at enhancing customer satisfaction and streamlining operations, I prioritize efficiency and compliance, ensuring a positive experience for all visitors. Committed to delivering exceptional service and support in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Online Customer Service Consultant
Tim's Timeless Treasures
Buckeye
01.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Fan Engagement
Tricities Dust Devils Baseball
Pasco
05.2023 - 09.2023
- Ensured compliance with safety regulations and industry standards.
- Developed strategies for improving efficiency, productivity, and cost-effectiveness in the section.
- Answered questions from visitors regarding admission prices, hours, events.
- Assisted visitors with directions and general information about the area.
- Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
Education
High School Diploma -
Southridge High School
Kennewick, WA06-2024
Skills
- Customer service
- Data entry
- Technical troubleshooting
- Time management
- Regulatory compliance
- Conflict resolution
Timeline
Fan Engagement
Tricities Dust Devils Baseball
05.2023 - 09.2023
Online Customer Service Consultant
Tim's Timeless Treasures
01.2021 - Current
High School Diploma -
Southridge High School
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