Magdalena Temblador

• Handled customer inquiries and suggestions courteously and professionally.
• Answered constant flow of customer calls with minimal wait times.
• Provided primary customer support to internal and external customers.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.

• Maintained and organized child's rooms and communal spaces to minimize environmental and safety hazards.
• Addressed child's household needs with meal preparation, housekeeping and transportation.
• Provided companionship and emotional support to enhance mood and quality of life.
• Supported child's dignity and independence, by assisting with bathing

, dressing and grooming.

• Secured company's personal, and goods against illegal entry, robbery, and vandalism.
• Oversaw daily monitoring and patrolled grounds, buildings and work sites
• Wrote detailed reports on property damage, presence of unauthorized persons, theft and unusual incidents.
• Reported unusual suspicious activities and persons to law enforcement.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Recommended products to customers based on needs and preferences.
• Increasing sales by offering to each customer advice on purchases and recommending additional products.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Assisted customers by answering questions and fulfilling their requests.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and implemented sales strategies to increase profits.

• Tailored sales approaches and techniques to specific customer needs to increase marketing effectiveness.
• Increased sales by offering to customers advice on products and purchases.
• Retained excellent customer service satisfaction through customer satisfaction.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

• Answered high volume of email and phone calls inquires.
• Managed over 100 calls, incoming and outgoing email, fax, and mail.
• Filled paperwork and organized computer-based information.
• Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPPA regulations.
• Handled confidential and sensitive information with discretion and tact.