Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Hobbies and Interests
Generic
AYTAN MALIKOVA

AYTAN MALIKOVA

Baku

Summary

Organised and energetic individual with strong leadership abilities. Experienced in plant operational structures and optimising logistics and workflows. Proactive in coordinating maintenance processes to keep operations running smoothly. Knowledgeable manufacturing management professional with skills in leadership, planning and problem-solving. History driving optimisation and efficiency efforts to maximise profitability. Motivates employees to high performance and encourages team-oriented approach. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Unibank Kommersiya Bankı Açıq Səhmdar Cəmiyyəti
06.2025 - Current
  • Resolved customer inquiries effectively, ensuring high satisfaction and retention rates.
  • Collaborated with team members to address complex customer issues promptly.
  • Trained new staff on best practices for customer interaction and service protocols.

Quality manager

Qarabag Abadliq MMC
12.2023 - 09.2024
  • Defined manufacturing quality guidelines and criteria to adhere to company standards.
  • Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
  • Set clear budget targets and established successful controls to control expenditure.
  • Established plans governing production policies, daily operations and long-term planning.

Administrator

MM Gennadi
06.2022 - 06.2023
  • Conduct day-to-day project coordination, planning, and implementation across multiple teams
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Took meeting minutes and distributed to core staff for effective interoffice communication.
  • Designed and implemented training to further develop staff based on business goals.

Education

Bachelor in Business Administration - Management

The Academy of Public Administration under the President of the Republic of Azerbaijan
06.2023

Middle school - undefined

Christian Wolfrum Middle school
07.2018

Middle school - undefined

Ankara Lyceum School
10.2016

Skills

  • Quality Control
  • Just In Time stock control
  • Maintenance planning
  • Manufacturing improvement strategies
  • Monitoring
  • ISO certified
  • Staff development plans

Certification

  • IELTS overall score 6
  • ISO Certifications (9001; 14001; 45001)

LANGUAGES

English: Upper intermediate (B2), IELTS overall score 6
Russian: Proficient (C2)
German: Elementary (A2)
Turkish: Upper intermediate (B2)

Timeline

Customer Service Representative

Unibank Kommersiya Bankı Açıq Səhmdar Cəmiyyəti
06.2025 - Current

Quality manager

Qarabag Abadliq MMC
12.2023 - 09.2024

Administrator

MM Gennadi
06.2022 - 06.2023

Middle school - undefined

Christian Wolfrum Middle school

Middle school - undefined

Ankara Lyceum School

Bachelor in Business Administration - Management

The Academy of Public Administration under the President of the Republic of Azerbaijan

Hobbies and Interests

Traveling, Reading, Sudoku, Walking

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AYTAN MALIKOVA