Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Mahammadali Baghirov

Baku

Overview

12
12
years of professional experience

Work History

Mobile Number Portability Specialist

Azercell Telecom LLC
Baku
02.2021 - 03.2023
  • Managed port out and port in customers for Azercell, overseeing their migration to and from the network.
  • Coordinated and controlled all Mobile Number Portability (MNP) activities within the department.
  • Prepared and delivered presentations and reports related to MNP.
  • Led coordination of MNP projects across different sections.

Contact Center Representative

Azercell Telecom LLC
Baku
03.2020 - 02.2021
  • Responded to customer calls and to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Document Controller

Orion manpower service oil and gas company
Baku
02.2019 - 03.2020

• Arranged interview and meetings with present and ex BP
employees, Sangachal, ATA yard and Azeri Platforms CA/WA/EA;
DWG ,Alpha, Bravo, Chirag 1, West Chirag
• Taking a notes from potential candidates for vessel works, Umid
Babek, Total, Jocap and BP

• Assistance in preparation weekly/monthly reports for BP ACG
• Managing the flow of technical documentation within the
organization
• Filling the documents in physical and digital records
• Responsible for document security, for assigning access, and for
removing and destroying obsolete documents
• Compilation Workflows, Procedures Of Migration resident permits

Administrative Assistant Manager

Sapphire city Hotel
Baku
08.2015 - 12.2018
  • Performed accounting activities by preparing expense reports, purchase orders and invoices.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Monitored office supplies to order when necessary.
  • Hired, managed, developed and trained staff established and monitored goals

Receptionist

Sapphire Inn Hotel
Baku
02.2013 - 08.2015
  • Provide exceptional customer service, addressing inquiries and concerns warmly.
  • Manage check-in and check-out efficiently, ensuring accurate details and smooth payments.
  • Resolve issues promptly by coordinating with relevant departments.

Receptionist

Ramada Hotel
05.2011 - 07.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Bachelor - Economics And Management

Khazar
Baku
03.2018

Skills

  • Efficient Service
  • Hard working
  • Problem solving
  • Implement best practices

Additional Information

Key skills

  • Opera
  • Fidelio
  • MS Office
  • SQL
  • Phyton

Possess a solid understanding of object-oriented analysis and design techniques. Additionally, equipped with a background in hotel reception, delivering exceptional customer service, efficient check-in/check-out management, and adept problem-solving skills to ensure guest satisfaction.

Languages

Russian
Native language
English
Beginner
A1
Spanish
Elementary
A2
Turkish
Intermediate
B1

Timeline

Mobile Number Portability Specialist

Azercell Telecom LLC
02.2021 - 03.2023

Contact Center Representative

Azercell Telecom LLC
03.2020 - 02.2021

Document Controller

Orion manpower service oil and gas company
02.2019 - 03.2020

Administrative Assistant Manager

Sapphire city Hotel
08.2015 - 12.2018

Receptionist

Sapphire Inn Hotel
02.2013 - 08.2015

Receptionist

Ramada Hotel
05.2011 - 07.2012

Bachelor - Economics And Management

Khazar
Mahammadali Baghirov