Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Mahammadali Baghirov

Baku

Overview

12
12
years of professional experience

Work History

Mobile Number Portability Specialist

Azercell Telecom LLC
02.2021 - 03.2023
  • Managed port out and port in customers for Azercell, overseeing their migration to and from the network.
  • Coordinated and controlled all Mobile Number Portability (MNP) activities within the department.
  • Prepared and delivered presentations and reports related to MNP.
  • Led coordination of MNP projects across different sections.

Contact Center Representative

Azercell Telecom LLC
03.2020 - 02.2021
  • Responded to customer calls and to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Document Controller

Orion manpower service oil and gas company
02.2019 - 03.2020

• Arranged interview and meetings with present and ex BP
employees, Sangachal, ATA yard and Azeri Platforms CA/WA/EA;
DWG ,Alpha, Bravo, Chirag 1, West Chirag
• Taking a notes from potential candidates for vessel works, Umid
Babek, Total, Jocap and BP

• Assistance in preparation weekly/monthly reports for BP ACG
• Managing the flow of technical documentation within the
organization
• Filling the documents in physical and digital records
• Responsible for document security, for assigning access, and for
removing and destroying obsolete documents
• Compilation Workflows, Procedures Of Migration resident permits

Administrative Assistant Manager

Sapphire city Hotel
08.2015 - 12.2018
  • Performed accounting activities by preparing expense reports, purchase orders and invoices.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Monitored office supplies to order when necessary.
  • Hired, managed, developed and trained staff established and monitored goals

Receptionist

Sapphire Inn Hotel
02.2013 - 08.2015
  • Provide exceptional customer service, addressing inquiries and concerns warmly.
  • Manage check-in and check-out efficiently, ensuring accurate details and smooth payments.
  • Resolve issues promptly by coordinating with relevant departments.

Receptionist

Ramada Hotel
05.2011 - 07.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Bachelor - Economics And Management

Khazar
Baku
03.2018

Skills

  • Efficient Service
  • Hard working
  • Problem solving
  • Implement best practices

Additional Information

Key skills

  • Opera
  • Fidelio
  • MS Office
  • SQL
  • Phyton

Possess a solid understanding of object-oriented analysis and design techniques. Additionally, equipped with a background in hotel reception, delivering exceptional customer service, efficient check-in/check-out management, and adept problem-solving skills to ensure guest satisfaction.

Languages

Russian
Native language
English
Beginner
A1
Spanish
Elementary
A2
Turkish
Intermediate
B1

Timeline

Mobile Number Portability Specialist

Azercell Telecom LLC
02.2021 - 03.2023

Contact Center Representative

Azercell Telecom LLC
03.2020 - 02.2021

Document Controller

Orion manpower service oil and gas company
02.2019 - 03.2020

Administrative Assistant Manager

Sapphire city Hotel
08.2015 - 12.2018

Receptionist

Sapphire Inn Hotel
02.2013 - 08.2015

Receptionist

Ramada Hotel
05.2011 - 07.2012

Bachelor - Economics And Management

Khazar
Mahammadali Baghirov