MAHIR NAMAZOV
Baku
Summary
Dynamic Housekeeping Manager with a proven track record at Courtyard by Marriott Baku, excelling in budget management and team training. Expert in Microsoft Office and organizational skills, I successfully led pre-opening operations, ensuring compliance and cleanliness standards while enhancing guest satisfaction. Committed to achieving operational excellence and fostering a motivated team.
Overview
20
20
years of professional experience
Work History
Housekeeping Manager
Courtyard by Marriott Baku
Baku
10.2020 - Current
- Being part of a pre-opening team member and opening the hotel on the scheduled date successfully
- Being involved in thorough snagging of all the rooms and public area and taking handover from the project team
- Forecasted OS&E requirements for pre-opening
- Maintain the housekeeping budget, providing billing summaries and expenses
- Supervises daily housekeeping shift operations and verifies compliance with all housekeeping policies, standards, and procedures.
- To check guest rooms, public spaces, and the heart of the house are clean and well-maintained
- Recruiting and training the housekeeping/laundry team
- Provide a thorough P&L analysis to the Hotel Operations Manager in response to monthly expenditures (e.g. payroll and purchases including cleaning supplies, guest amenities and equipment).
- Forecasting, developing and managing budgets for the current and upcoming, controlling costs
Assistant Housekeeping Manager
Boulevard Hotel Marriott (Autograph Collection)
Baku
12.2017 - 11.2020
- Responsible for the supervision and coordination of the housekeeping attendants by making sure that these services are available and carried out with the utmost efficiency.
- Helps in maintaining a record of all deep cleaning work i.e. window cleaning, carpet shampooing, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general room cleaning.
- Follow-ups on all out-of-order rooms
- Conducts inspections of corridors, public areas, back of the house and rooms to ensure proper cleaning.
- Ensures that all equipment is well maintained and handled correctly.
- Train team members according to BSA
- Handles guest complaints by the customer feedback SOP's. reporting all complaints to the Housekeeping Manager.
Deputy Chief
The State Statistical Commitee of the Republic of Azerbaijan
Baku
06.2010 - 12.2017
- Represent the statistics office in official meetings held by the State Statistics Committee.
- Work closely with the other subordinated offices to deliver the services required by the Statistics Committee.
- Provide all documentation required by the high management.
Cleaning manager
"Onder" Cleaning Company
Baku
05.2006 - 08.2008
- Be fully accountable for the cleanliness of the territory of the assigned SPA area.
- Help the team to understand performance targets and goals.
- Instruct personnel about the proper and secure use of cleaning tools.
- Monitor the proper use of cleaning equipment by the cleaning personnel.
- Plan and prepare employee work schedules
Education
Master - Engineering Economy
UNEC
Baku, Azerbaijan01.2011
Bachelor -
UNEC
Baku, Azerbaijan01.2009
Skills
- Microsoft Powerpoint
- Microsoft Word
- Outlook
- Microsoft Office
- Microsoft Excel
- Zoom
- Organisational and planning skills
- Power Point
Personal Information
Date of Birth: 01/05/86
Timeline
Housekeeping Manager
Courtyard by Marriott Baku
10.2020 - Current
Assistant Housekeeping Manager
Boulevard Hotel Marriott (Autograph Collection)
12.2017 - 11.2020
Deputy Chief
The State Statistical Commitee of the Republic of Azerbaijan
06.2010 - 12.2017
Cleaning manager
"Onder" Cleaning Company
05.2006 - 08.2008
Master - Engineering Economy
UNEC
Bachelor -
UNEC