Summary
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
Generic

Mahmud Mahmudzade

Baku

Summary

Dynamic Help Desk Technician with proven expertise at Baku Elektroniks, excelling in technical support and customer service. Adept at resolving complex issues and enhancing help desk efficiency, I effectively installed systems and improved troubleshooting processes, ensuring seamless operations and high customer satisfaction. Skilled in remote support and problem-solving.

Work History

Help Desk Technician

Baku Elektroniks
Baku
06.2025 - Current
  • Provided technical support for hardware and software issues at Baku Elektroniks.
  • Assisted customers with product inquiries and troubleshooting via phone and email.
  • Installed and configured computer systems for new employees at Baku Elektroniks.
  • Collaborated with team members to improve help desk procedures and efficiency.
  • Maintained inventory of IT supplies, ensuring availability of essential equipment.
  • Resolved network connectivity issues.

Education

Ankara Liseum
Baku, Nerimanov

Skills

  • Customer service
  • Problem solving
  • Technical support
  • Issue resolution
  • Remote support
  • Help desk software
  • Script adherence

Accomplishments

  • 2 times #1 in Karate and played for sabah footbal club

Languages

Azerbaijani
First Language
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1
Dutch
Beginner
A1
Turkish
Intermediate (B1)
B1

Timeline

Help Desk Technician

Baku Elektroniks
06.2025 - Current

Ankara Liseum

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Mahmud Mahmudzade