Majid Musayev

• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Interpreted clients' needs and introduced services to fit specific requirements.

• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Providing services in obtaining an e-Visa to foreigners who come to Azerbaijan and need to obtain a visa

Welcoming special and VIP guests

Checking of passports and visas

Providing services in obtaining an e-Visa

Welcoming special and VIP guests

Checking of passports and visa

Documentation works

• Develop a short and long-term content plan in accordance with marketing goals; Creating content for the website as well as social media; Editing, reviewing and improving blogs and posts; Compilation, translation and editing of news; Take actions to boost web traffic and social media platform; Technical preparations for interviews.

• Welcoming athletes, team officials and VIP guests; Verification of passports and other documents and preparation of accreditation cards; Database management; Solving issues related to the State Border and State Migration Services.

• Welcoming athletes, team officials and VIP guests; Student exchange program in Serbia; Student exchange program in Israel; Verification of border crossing documents within the framework of the project 'Strengthening the potentials for migration and border management in Azerbaijan'; Verification of passports and other documents and preparation of accreditation cards; Database management; Solving issues related to the State Border and State Migration Services.

• Compilation and translation of press releases; Continuous work with local and international media representatives; Other types of translation works; Organization of press conferences on new projects; Responding to requests from the media.

• Conducting public research to measure the expectations of the target audience; Developing strategies to promote the company's target, products or services; Ensuring coordination with advertising agencies and media companies; Programming of media activities; Tracking and monitoring of news about the enterprise; Development of promotional and brand activities together with the marketing department; Coordinating local, regional and international public relations campaigns to achieve marketing objectives; Ensuring active management of social media accounts; Control and management of content produced for websites.

• Ensuring correct communication of the center's vision, mission and values to the audience; Responding to press and public information requests or forwarding them to the appropriate authorized person; Organization of meetings and interviews with media representatives; Preparation of speeches, articles, press releases, reports and other documents requiring editing for communication; Management of the Center's official website and other communication channels; Daily monitoring of the press, development of relations with media organizations; Preparation of necessary documents or press releases from various documents and materials in English.