Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
OfficeManager
Open To Work

Makayla Howell

Apache Junction

Summary

Results-driven professional specializing in customer engagement and conflict resolution. Proven track record of enhancing service delivery through effective teamwork and strategic problem-solving. Committed to elevating guest satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Server

The Rose Cafe
Ignacio
08.2025 - 02.2026
  • Showcased knowledge of restaurant menu and products to assist customers effectively.
  • Delivered food orders promptly and courteously to enhance customer experience.
  • Partnered with restaurant staff to streamline processes and enhance service delivery.
  • Upheld cleanliness standards in dining area, ensuring a welcoming atmosphere for customers.

Slot Attendant

Sky Ute Casino Resort
Ignacio
11.2024 - 06.2025
  • Guided guests in slot machine operations and clarified game rules for enhanced understanding.
  • Monitored machines for proper functionality and reported issues promptly.
  • Provided outstanding customer service to elevate guest experiences.
  • Welcomed customers and provided detailed information about gaming machines to enhance their experience.
  • Processed jackpot payouts and managed currency exchanges for seamless player transactions.
  • Supported technicians during repairs and maintenance tasks.

Server

Sky Ute Casino Resort
Ignacio
09.2022 - 11.2024
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Anticipated guest needs and responded promptly to elevate overall dining satisfaction.
  • Processed food and drink orders swiftly to ensure timely service.
  • Maintained cleanliness of dining area, including tables and service stations.
  • Managed cash transactions and processed payments accurately to maintain customer trust.
  • Trained new servers on restaurant policies and customer service standards.

Busser/Food Runner

Sky Ute Casino Resort
Ignacio
04.2019 - 06.2022
  • Prepared and arranged tables in dining area for optimal guest readiness.
  • Delivered food and beverages promptly to assist servers and enhance guest experience.
  • Maintained cleanliness of dining area, including floors and surfaces, throughout service hours.
  • Removed used dishes and utensils from tables to facilitate efficient turnover.
  • Proactively supported team members during busy service periods.

Facility Aide

SoCoCAA
Ignacio
06.2021 - 08.2021
  • Implemented safety protocols to ensure secure environments for clients.
  • Organized recreational activities to enhance social engagement among clients.
  • Provided emotional support and companionship to foster client well-being.
  • Performed hands-on service tasks in assigned areas to achieve goals effectively.

Education

High School Diploma -

Ignacio High School
Ignacio, CO
05-2020

Skills

  • Order processing
  • Point of sale systems
  • Cash handling
  • Menu knowledge
  • Cleanliness maintenance
  • Guest services
  • Customer engagement
  • Conflict resolution
  • Effective communication

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$0/hr - $1000/hr

Timeline

Server

The Rose Cafe
08.2025 - 02.2026

Slot Attendant

Sky Ute Casino Resort
11.2024 - 06.2025

Server

Sky Ute Casino Resort
09.2022 - 11.2024

Facility Aide

SoCoCAA
06.2021 - 08.2021

Busser/Food Runner

Sky Ute Casino Resort
04.2019 - 06.2022

High School Diploma -

Ignacio High School
Makayla Howell