Makayla North
Scottsdale
Summary
Enthusiastic and caring individual with a rich background in the hospitality industry and a passion for working with children, eager to bring my skills to the fire department. My experience in hospitality has honed my ability to remain calm and composed in high-pressure situations while delivering exceptional service with a smile. I thrive on building relationships and fostering teamwork, whether it’s ensuring a safe environment for children or collaborating with colleagues. With a strong commitment to community service and a genuine desire to make a difference, I am excited about the opportunity to contribute to the fire department and serve my community with dedication and compassion.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Loco Patron
02.2024 - Current
- Display enthusiasm and promote excellent service to customers, successfully increasing referrals and walk-in business.
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivate warm relationships with regular customers.
- Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
- Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assist in training new hires, providing guidance on restaurant standards and best practices.
Womens Personal Trainer/Confidence Coach
Self Employed Services
09.2023 - Current
- Empower clients to overcome personal barriers and build self-confidence through tailored coaching techniques, resulting in measurable improvements in self-esteem and body image.
- Cultivate a safe and inclusive environment, encouraging open communication and trust to foster lasting relationships with clients that eventually turn into family.
- Help women tap into their power and potential through positive affirmations in and outside of the gym.
- Foster a positive workout environment with upbeat energy and professional demeanor.
Bartender/Server/Events
Cold Beers And Cheeseburgers
08.2017 - 11.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, liquor and beer to increase daily beverage sales.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Bartender
Dodeys North
09.2019 - 10.2020
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Received and counted money.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
Independent Contractor/1 on 1 Behavioral Aide
Delta T Corp.
11.2016 - 05.2017
- Developed and implemented personalized behavior management plans in collaboration with teachers and parents to address specific triggers and responses tailored to a 6-year-old.
- Utilized positive reinforcements techniques to encourage appropriate behavior, celebrating small victories to build the childs confidence and self-esteem.
- Incorporated calming strategies, such as deep breathing exercises and mindfulness activities, to help the student navigate moments of frustration and anger.
- Facilitated conflict resolution skills by guiding the child through problem-solving techniques during peer interactions, promoting social skills and empathy.
Au Pair
Au Pair International
08.2015 - 09.2016
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members and vic versa since my mother was born and raised in Sweden.
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Assisted with household tasks, including grocery shopping, meal preparation, laundry, and organization, ensuring a clean and safe environment for the children.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
Education
Certificate - Emergency Medical Services
EMS University
Tempe, AZ05-2025
Esthetician - Esthetics/Skin Care
Cortiva Institute - Scottsdale
Scottsdale, AZ06.2018
High School Diploma -
Deer Valley High School
Glendale, AZ05.2015
Skills
- Compassionate
- Able to thrive in high stress situations/settings
- Family oriented
- Stamina, Strength and Dexterity
- Desire to help others
- Problem solver
- Strong communication and teamwork skills
- Bubbly, outgoing personality
- Strong social awareness
- Good memory
Timeline
Server/Bartender
Loco Patron
02.2024 - Current
Womens Personal Trainer/Confidence Coach
Self Employed Services
09.2023 - Current
Bartender
Dodeys North
09.2019 - 10.2020
Bartender/Server/Events
Cold Beers And Cheeseburgers
08.2017 - 11.2023
Independent Contractor/1 on 1 Behavioral Aide
Delta T Corp.
11.2016 - 05.2017
Au Pair
Au Pair International
08.2015 - 09.2016
Esthetician - Esthetics/Skin Care
Cortiva Institute - Scottsdale
High School Diploma -
Deer Valley High School
Certificate - Emergency Medical Services
EMS University
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