Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
MaKenna Miller

MaKenna Miller

Phoenix

Summary

Data Analyst with a strong background in SQL, data reporting, and process optimization. I specialize in analyzing complex datasets to support strategic decision-making and improve operational efficiency. I’ve worked with cross-functional teams—including Billing, Pharmacy, and Value-Based Care—to develop insightful reports and automate workflows. I’m skilled in using SQL, Excel, and business intelligence tools to turn raw data into actionable insights.

Beyond data analysis, I bring experience in operations, customer relations, and sales, allowing me to adapt quickly and solve problems across different industries. I’ve built automated tracking systems, centralized customer data, and optimized reporting processes to help businesses run more smoothly. I’m also great at translating technical insights for both technical and non-technical teams, making collaboration seamless.

I’m passionate about using data to improve efficiency and drive better business decisions. I’m looking for a role where I can continue to grow my analytical skills while making a real impact on operations and strategy.

Overview

3
3
years of professional experience

Work History

Data Analyst

Adelante Healthcare
Phoenix
12.2023 - 03.2025
  • Used SQL to analyze large datasets to address strategic and operational business questions.
  • Provided technical support for existing reports and dashboards.
  • Optimized existing database structures for better performance on analytics tasks.
  • Worked closely with the Pharmacy, Billing, and Value-Based Care teams.

New Customer Manager

Bulwark Exterminating
Mesa
04.2022 - 12.2023
  • Implemented process changes to streamline sales department workflow.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Resolved customer complaints regarding sales and service.

Front Desk Shift Leader

Hyatt
Tempe
04.2022 - 05.2023
  • Anticipated guests' needs ahead of time and responded to requests efficiently.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Facilitated successful front desk operations for high-volume hotel.
  • Performed daily cashier audits to ensure accuracy of all transactions.
  • Assisted with training new staff members on front desk operations and policies.

Education

Interdisciplinary Studies

Arizona State University
Tempe, AZ
12-2022

Skills

  • SQL analysis
  • Report generation
  • Customer relationship management
  • Process improvement
  • Project management
  • Cross-functional collaboration
  • Google analytics
  • SQL databases
  • Data analysis

References

References available upon request.

Timeline

Data Analyst

Adelante Healthcare
12.2023 - 03.2025

New Customer Manager

Bulwark Exterminating
04.2022 - 12.2023

Front Desk Shift Leader

Hyatt
04.2022 - 05.2023

Interdisciplinary Studies

Arizona State University
MaKenna Miller