MAKENZI DALLAS
Phoenix
Summary
Operations and program leader with 7+ years of experience in athletic administration, staff supervision, and facilities management. Proven ability to lead teams, improve operational efficiency, and develop high-performing athletes and staff. Skilled in training, scheduling, program development, and stakeholder communication. Passionate about building structured, growth-focused environments that improve performance and community impact.
Overview
10
10
years of professional experience
Work History
Landscape Supervisor
Hurricane Harbor
03.2025 - Current
- Lead landscape maintenance operations across a 35-acre high-traffic water park serving thousands of daily guests.
- Supervise, train, and mentor crew members on safety, equipment operation, and horticultural best practices.
- Implement water-efficient irrigation strategies suited for desert climates, reducing water consumption and waste.
- Develop preventive maintenance schedules that minimize irrigation downtime and operational disruptions.
- Coordinate seasonal installations and property enhancements to improve guest experience and brand presentation.
- Partner with operations and facilities teams to support special events, inspections, and peak-season readiness.
- Ensure OSHA compliance and maintain a safe work environment.
Softball Director
Krigare Athletics
03.2022 - Current
- Direct all program operations including staff leadership, player development, scheduling, and tournament coordination.
- Develop structured training systems improving athlete fundamentals and competitive performance.
- Lead coach mentorship and alignment with organizational philosophy and standards.
- Manage player evaluations, roster selection, and recruitment pipelines.
- Serve as primary liaison for parents, athletes, and staff, resolving conflicts and ensuring clear communication.
- Build relationships with high school and college recruiters to support athlete advancement.
Server/Bartender
Carlos O’Brien’s Mexican Restaurant
03.2022 - 05.2023
- Delivered high-volume customer service while maintaining accuracy, efficiency, and guest satisfaction.
- Increased sales through strong product knowledge and effective upselling.
- Managed cash handling and end-of-shift reconciliation with high accuracy.
- Built strong relationships with repeat customers, contributing to retention and positive reviews.
Level II Greenskeeper
Kierland Golf Course
05.2021 - 02.2022
- Maintained fairways, greens, and irrigation systems for a premier golf facility.
- Performed irrigation repairs, valve maintenance, and water monitoring to ensure turf health.
- Supported overseeding, fertilization, and landscape upkeep.
Head Softball Coach
Ranger College
01.2020 - 01.2021
- Recruited student-athletes and supported academic success through study halls and grade monitoring.
- Managed program budget, scheduling, and administrative operations.
- Designed strength & conditioning programs and led daily practices and game operations.
- Maintained softball facilities and coordinated with campus departments.
Assistant Coach
Phoenix College
01.2019 - 01.2020
Assistant Coach
Delta State University
01.2018 - 01.2019
Assistant Coach
Northeastern State University
01.2017 - 01.2018
Graduate Assistant Coach
University of Nebraska Kearney
01.2016 - 01.2017
- Coached hitting, defense, pitching strategy, and position fundamentals.
- Coordinated recruiting, travel, camps, and fundraising initiatives.
- Developed scouting reports and managed game/practice film.
- Assisted with strength & conditioning and facility maintenance.
Education
Master of Science - Education, Student Affairs
University of Nebraska Kearney
01-2018
Bachelor of Science - Psychology, Minor in Coaching
University of Nebraska Kearney
01-2016
Associate of Science - undefined
Phoenix College
01-2013
Skills
Team Leadership & Staff Training
Program Development & Operations
Scheduling & Event Coordination
Conflict Resolution
Microsoft Office (Word, Excel, PowerPoint)
PC & Mac Systems
Conversational Spanish
Timeline
Landscape Supervisor
Hurricane Harbor
03.2025 - Current
Softball Director
Krigare Athletics
03.2022 - Current
Server/Bartender
Carlos O’Brien’s Mexican Restaurant
03.2022 - 05.2023
Level II Greenskeeper
Kierland Golf Course
05.2021 - 02.2022
Head Softball Coach
Ranger College
01.2020 - 01.2021
Assistant Coach
Phoenix College
01.2019 - 01.2020
Assistant Coach
Delta State University
01.2018 - 01.2019
Assistant Coach
Northeastern State University
01.2017 - 01.2018
Graduate Assistant Coach
University of Nebraska Kearney
01.2016 - 01.2017
Bachelor of Science - Psychology, Minor in Coaching
University of Nebraska Kearney
Associate of Science - undefined
Phoenix College
Master of Science - Education, Student Affairs
University of Nebraska Kearney