Malia Renteria
Avondale
Summary
I have been a retail sales associate for 2 years and have a strong background in sales and marketing, with experience working in fast-paced customer service environments where I’ve developed strong communication, product promotion, and client engagement skills. I also have 3 years of caregiving experience, which has helped me build patience, responsibility, and the ability to provide attentive and compassionate support to others. I am reliable, adaptable, and people-focused, with a strong ability to connect with customers, meet their needs, and contribute to both positive experiences and business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Retail Sales Associate
Sosa Med Beauty
Avondale, AZ
03.2024 - Current
- Greeted customers and created a welcoming environment.
- Assisted customers with purchases, questions, and product recommendations.
- Processed cash, card, and digital transactions accurately
- Answered phone calls and responded to customers needs professionally.
- Maintained clean and organized front desk and sales floor areas.
- Restocked merchandise and monitored inventory levels.
- Helped resolve customer concerns in a calm and professional manner.
- Worked in a fast-paced environment while multitasking.
- Collaborated with team members to meet daily sales goals.
- Developed strong communication and customer service skills.
Child Caregiver/Marketing Associate
M's Daycare Inc
Buena Park, CA
05.2021 - 03.2024
- Maintained a clean and organized environment.
- Communicated professionally with parents and staff members.
- Assisted with promoting services through social media and customer engagement
- Helped attract new clients through communication and relationship-building skills
- Maintained strong communication skills while interacting with customers and families
- Demonstrated sales and interpersonal skills in customer-focused environments
- Helped increase client interest through friendly service and effective communication
Education
Associate of Science - Business Administration 2.0
Cypress College
Cypress, CA01.2024
Skills
- Customer Service & Guest Experience
- Front Desk Operations & Check-In Management
- Appointment Scheduling & Calendar Coordination
- Phone, Email & In-Person Communication
- Cash Handling & POS Systems (payments, receipts, bookings)
- Upselling Spa Services & Retail Products
- Maintaining a Calm, Professional Front-of-House Environment
- Handling Customer Concerns with Professionalism
- Multi-tasking in Fast-Paced Environments
Certification
CPR certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Receptionist/Retail Sales Associate
Sosa Med Beauty
03.2024 - Current
Child Caregiver/Marketing Associate
M's Daycare Inc
05.2021 - 03.2024
Associate of Science - Business Administration 2.0
Cypress College