Malinda Benedetto
Globe
Summary
Results-oriented Medical Case Manager with expertise in care coordination, clinical assessment, and quality improvement. Proven track record of enhancing client satisfaction through effective management of complex medical cases.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medical Case Manager
Gila County Health Department
Globe, AZ
05.2007 - 08.2025
- Managed complex medical cases, ensuring comprehensive care coordination for diverse patient populations.
- Collaborated with healthcare providers to develop individualized treatment plans and monitor patient progress effectively.
- Evaluated patients' needs through assessments and interviews, facilitating appropriate referrals to community resources.
- Coordinated multidisciplinary team meetings to discuss case updates and optimize patient-centered care strategies.
Copy Center Supervisor
IKON Office Solutions
Phoenix, AZ
02.1998 - 04.2007
- Supervised daily operations of copy center, ensuring workflow efficiency and quality control.
- Trained and mentored staff on equipment usage and customer service best practices.
- Managed inventory levels, coordinating timely replenishment of supplies to meet demand.
- Developed process improvements that enhanced turnaround times for projects and services.
Education
General Studies
Northern Arizona University
Flagstaff, AZSkills
- Case documentation
- Clinical assessment
- Care coordination
- Quality improvement
- Client satisfaction
- Community Collaboration
Certification
CPR Certification
Fingerprint Clearance Card
Timeline
Medical Case Manager
Gila County Health Department
05.2007 - 08.2025
Copy Center Supervisor
IKON Office Solutions
02.1998 - 04.2007
General Studies
Northern Arizona University