Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Minister of Outreach:
Reconciliation Church
Phoenix
07.2019 - 01.2025
Conducted weekly meetings with church staff and congregation to discuss upcoming events, services, and activities.
Collaborated with other faith leaders to promote peace and understanding among diverse groups.
Organized and facilitated spiritual retreats for members of the church community.
Developed youth outreach programs for children in the community.
Encouraged members of the congregation to serve their communities through volunteer work.
Oversaw building management, supplies orders and facility repairs.
Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
Case Manager
Ets psaromatis alias congo
Lubumbashi
02.2004 - 11.2019
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Maintained accurate case records and documentation according to agency guidelines.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Compiled reports on cases and submitted them to supervisors as required.
Maintained logs and electronic client records following department and agency policies for effective monitoring.
Assisted individuals with eligibility for available benefits.
Commercial Sales Manager
Galeries Rubora
Uvira
03.1989 - 03.2004
Maintained effective customer communications and built strong customer relationships.
Maintained relationships with existing clients by providing superior customer service.
Developed and implemented strategies for expanding customer base.
Created detailed reports on sales performance metrics for management review.
Assisted in the development of marketing materials such as brochures, flyers, catalogs.
Established pricing policies and negotiated contracts with vendors and customers.
Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
Gender Assistant at The Centre for the Study of Violence and Reconciliation (CSVR)Gender Assistant at The Centre for the Study of Violence and Reconciliation (CSVR)