Adept at quickly learning new technologies and processes for driving success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Database Administrator Intern
Guavapay
10.2024 - 01.2025
Conducted training sessions on proper usage of database systems, promoting a culture of learning and growth amongst team members.
Completed the initial skills of a database administrator.
Social Network Management Specialist
Leobank
06.2024 - Current
Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Listened and responded to customer requests and forwarded necessary information to superiors.
Online Services Specialist
Kapital Bank
02.2022 - 09.2023
Online response of applications to Kapital Bank in Birbank application and social networks.
Trained new team members, sharing best practices and ensuring consistent service standards across department.
MULTI-SKILL
Azerconnect
08.2018 - 07.2021
Answering calls: -Bakcell -Nar mobile -Citynet(IP TV and Internet) -Uninet(Internet) -Ultel(TV, Internet and home phone) -BBtv(Tv) Identify and fixing problems.
Managed time efficiently in order to complete all tasks within deadlines
Developed and maintained courteous and effective working relationships.
Customer Service Representative
119 Information and service center
08.2015 - 07.2018
Services: - -cinema reservation -meal order -flowers delivery -courier, taxi -restaurant reservation, -cleaning -house repair -electrician -furniture order -repair of household appliances -Katv1 cable Tv and Internet
Education
Bachelor - Construction Engineer
Azerbaijan University of Architecture And Construction