Summary
Overview
Work History
Education
Skills
Toolsandtechnologies
Keyqualityassuranceskills
Timeline
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Manasa Pendyala

Phoenix,Arizona

Summary

Over 6 years of experience as a QA Analyst contributing to SDLC in various capacities, including Testing, Defect Management, and Agile methodology. Strong understanding of various development and test workflows, including SDLC, STLC, and Defect Life Cycle. Demonstrating experience in the Software Development Life Cycle (SDLC) with a working understanding of Agile (SCRUM),and Waterfall methodologies. Proficient in gaining user acceptance of agile software requirements (User Stories).Experience in preparing Training manuals, Release Notes, and Knowledge Transfer documents (KTD). Demonstrate strong expertise in executing various testing stages (System, Integration, Installation, Performance, Regression) and conducting User Acceptance Testing (UAT). Hands-on experience with Rational Suite of products for change management, as well as defect tracking tools like Quality Center, JIRA, and Bugzilla. Proficient in different phases of testing like Test Planning, Requirement Analysis, Test case Design, Defect reporting and tacking. Experience in Software development and testing. This includes Manual testing and Automation testing using Selenium, BDD Cucumber, QTP, TestNG, JUnit, Jenkins, LoadRunner, JMeter, and UFT. Functional, Smoke, Validation, Usability, Black Box, Positive and Negative Testing. Efficient in writing Test plans, Test cases and execution of test cases in manual testing as well as using the Automated Testing Tools. Involved extensively in the Functional testing, Integration testing and Regression testing, User Acceptance Testing and End to End (E2E) Testing. Expertise in testing Responsive Web, iOS, and Android mobile applications. Experience in ADD, UPDATE and DELETE data using SQL queries for back-end testing. Performed initial testing after test deployments and test case execution (Smoke, Functional, Integration, Regression, and Re-testing). Experienced in updating & maintaining Requirement Traceability Matrix (forward traceability and backward traceability). Familiar with analyzing and understanding the release notes from dev teams before executing test cases. Logged and managed defects using a variety of defect tracking tools, Taiga, Jira. Experienced in re-testing defects that were fixed and conducting Regression Testing with respect to impacted areas in the new build version. Experienced in analyzing the Severity and Priority of the critical, major, and minor issues. Good knowledge of SQL DDL, DML, and TCL commands and hands-on experience writing SQL queries, joins, and subqueries. Good knowledge of RDBMS concepts like constraints and Relationships. Experience in preparing Status Reports, sending Daily Execution Status Report, Daily Defect Report, Retest Report, and Weekly Status Report. Experienced in manual, and automated testing using Functional Testing and Automation tools. Possess strong skills in performing Data Migration, Data Validation, and end-to-end testing of web and client/server-based applications. Experience using the Taiga tool and knowledge of ALM for global test management, bug tracking, and reporting. Excellent exposure to Defect/Bug life cycle. Hands-on experience in handling Multiple Projects simultaneously. Good communication skills attended calls with BA's Clients, Managers, and on-site coordinator daily. Flexible and versatile to adapt to any new environment and work on any

Overview

2025
2025
years of professional experience

Work History

QA/BA Analyst

GoDaddy
  • Company Overview: GoDaddy is the world’s largest services platform for entrepreneurs worldwide
  • We’re on a mission to empower our community of 20+ million customers—and entrepreneurs everywhere—by giving them all the help and tools they need to grow online
  • Involved in the creation of test scenarios, Test cases, Test data, and Requirement’s traceability matrix
  • Tested web application compatibility and performance to recommend cross-browser compatibility improvements to the web development team
  • Working with Quality Center / Application Lifecycle Manager (ALM) for test designing and test execution
  • Involving all agile ceremonies like Daily meetings, product backlog meetings, sprint backlog meetings, sprint planning meetings, sprint retrospective meetings, and sprint demonstrations
  • Updated software documentation and user guides to align with current features and comply with best-practice standards
  • Involved in mobile testing on real devices, Browser Stack, and cloud-based platforms like sauce labs
  • Searched for bugs in newly developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for the launch date
  • Leveraged knowledge of computer science and software development principles to design innovative automated testing strategies
  • Designed and implemented automated API testing using Ready API for a [insert industry/domain] application and - Utilizing Ready API's SoapUI and Load UI features for functional and performance testing
  • Wrote SQL queries for back-end testing
  • Experience in ADD, UPDATE and DELETE data using SQL queries
  • Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API
  • Used test scripts in SOAP UI and Restful for Testing Web Services
  • Create property transfer in SOAP UI tool to transfer values from one request to another in XML
  • Involved in writing API test scripts and prepared XML and JSON for format input data for API Testing
  • Involved in estimating, prioritizing, and planning quality testing activities
  • Prepared release notes, test summary reports, and requirement traceability matrix
  • Documented procedures used for testing work items to ensure a smooth knowledge transition
  • Monitored deliverables, ensuring timely completion of projects
  • Evaluated test results, drew meaningful conclusions, and took decisive action to remedy deficiencies
  • Led teams in the continual improvement of test design and automation practices
  • Tested software products using innovative development procedures and industry automation principles
  • Led modern test practice adoption and innovation across teams
  • Involved in validating all positive and negative API testing / Web services testing scenarios
  • Drove and led prioritization and estimation testing activities across teams as needed
  • Reviewed test coverage and proposed solutions to increase test scope
  • Suggested testing strategies when diagnosing complex software issues
  • Designed and updated test cases to complete consistent manual tests
  • Created and optimized automated testing tools for repetitive tasks
  • Documented, triaged, and managed defects in Jira and worked with developers to facilitate timely resolutions
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines
  • Documented identified defects using Jira and helped developers complete further testing and resolve issues
  • Produced test scripts for new automated software testing rounds
  • GoDaddy is the world’s largest services platform for entrepreneurs worldwide
  • We’re on a mission to empower our community of 20+ million customers—and entrepreneurs everywhere—by giving them all the help and tools they need to grow online
  • Environment: Visual Basic, ASP.Net, Windows 10, SQL Server, Agile Methodology, Taiga, and JIRA, Ready API (SoapUI, LoadUI), Azure Devops

Quality Analyst/ Tester

State of Arizona-AZDES
08.2022 - 09.2024
  • Company Overview: The Arizona Department of Economic Security (DES) is a State of Arizona government agency
  • DES works with families, community organizations, advocates, and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure
  • Collaborated with stakeholders to gather, analyze, and document requirements for software projects
  • Conducted requirement workshops and sessions to ensure a thorough understanding of business needs and objectives
  • Translated business requirements into comprehensive test cases and acceptance criteria for QA testing
  • Developed test plans and strategies that aligned with business requirements and project objectives
  • Identified key business processes and functionalities to prioritize testing efforts
  • Utilized business process modeling techniques to streamline test coverage and ensure alignment with business goals
  • Practiced AGILE/SCRUM Methodology and worked closely with the team with all phases i.e., requirements, design, build, testing, and go-live
  • Designed and executed test cases based on business requirements, user stories, and acceptance criteria
  • Conducted functional, regression, and user acceptance testing to validate software functionality and ensure alignment with business needs
  • Collaborated with development teams to identify and address defects, ensuring that software met business expectations
  • Performed data analysis to identify patterns, trends, and anomalies in software performance and user behavior
  • Performed various SQL queries for retrieving and validating data which include Inner and Outer Joins, Views, SELECT statements, Order by, Group by, and Aggregate Functions such as Min, Max, Sum, Average
  • Reports and dashboards were generated to convey QA metrics, test coverage, and defect trends to project stakeholders and management
  • Utilized data-driven insights to make informed decisions and drive continuous improvement in software quality
  • Created and maintained documentation such as business requirement documents (BRDs), user stories, use cases, and process flows to communicate business needs and project requirements
  • Identified opportunities for process improvement by analyzing current business processes and workflows
  • Proposed recommendations for streamlining business processes to increase efficiency, cut costs, and boost productivity
  • The Arizona Department of Economic Security (DES) is a State of Arizona government agency
  • DES works with families, community organizations, advocates, and state and federal partners to realize our collective vision that every child, adult, and family in Arizona will be safe and economically secure
  • Environment: Azure DevOps, SQL, Selenium, C#, JIRA, Visio, Confluence, PowerBI, Excel, Microsoft forms

QA Engineer

Wells Fargo
04.2019 - 10.2020
  • Company Overview: Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.92 trillion in assets
  • Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially
  • Founded in 1852, and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance through more than 7,200 locations, more than 13,000 ATMs, the internet (wellsfargo.com), and mobile banking and has offices in 31 countries and territories to support customers who conduct business in the global economy
  • Monitoring entire QA process of web application and mobile App and preparing effective Test Scenarios and Test cases
  • Reviewed and analyzed functional requirements specifications (FRD) documents
  • Participated in designing, developing, and running manual tests in web and mobile applications
  • Implemented functional, GUI, smoke, regression, end-to-end, compatibility testing
  • Involved in SQL data mapping and wrote complex SQL queries for Database validations
  • Involved in the creation and execution of performance test scripts using the Load Runner tool
  • Collaborated with Business Analysts and project Lead to expedite incident resolutions
  • Worked with Business users to know the project requirements and to figure out the scope of test testing
  • Prepared test data based on requirements and ensured the test environment was ready before testing
  • Helped QA lead with creation of Test plan, Test scenarios, and test cases to be included
  • Prepared release notes, test summary reports, and requirement traceability matrix
  • Documented procedures used for testing work items to ensure a smooth knowledge transition
  • Monitored deliverables, ensuring timely completion of projects
  • Evaluated test results, drew meaningful conclusions, and took decisive action to remedy deficiencies
  • Led teams in the continual improvement of test design and automation practices
  • Tested software products using innovative development procedures and industry automation principles
  • Involved in validating all positive and negative API testing / Web services testing scenarios
  • Drove and led prioritization and estimation testing activities across teams as needed
  • Reviewed test coverage and proposed solutions to increase test scope
  • Involved in testing mobile native apps and responsive sites using various mobile device combinations
  • Suggested testing strategies when diagnosing complex software issues
  • Designed and updated test cases to complete consistent manual tests
  • Monitored resolution of bugs, tested fixes, and helped the Team tackle ongoing
  • Involved in analyzing and evaluating load/performance testing script execution results
  • Created reports, analyzed, and evaluated test results and defects, providing a requirement
  • Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.92 trillion in assets
  • Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially
  • Founded in 1852, and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance through more than 7,200 locations, more than 13,000 ATMs, the internet (wellsfargo.com), and mobile banking and has offices in 31 countries and territories to support customers who conduct business in the global economy
  • Environment: Java, JavaScript, Load Runner, Visual Basic, ASP.Net, Windows NT, HP-UNIX, SQL, Oracle 8i, HTML, XML, SOAP XML Schema, Test Manager

Education

Bachelor of Technology -

JNTU
01.2012

Skills

  • Software Testing Life Cycle (STLC)
  • Automation Testing (QTP, Selenium)
  • Defect Life Cycle
  • Test planning
  • Cross-platform testing
  • Selenium with Java
  • Out of the box thinking
  • Agile development
  • JIRA
  • Quality Center/ALM
  • SQL expert
  • Requirements Traceability Matrix (RTM)
  • User Acceptance Testing (UAT)
  • Complex queries
  • Software Development Life Cycle (SDLC)
  • Testing and deployment
  • Cloud-based technologies (Amazon Aws, Azure)
  • Cross-functional teamwork
  • System Integration Testing (SIT)
  • Onsite – Offshore coordination
  • API Testing (SOA)
  • Rest API with Postman
  • Attention to detail
  • Load/Performance testing (LoadRunner, JMeter)
  • Web-based testing
  • E-commerce and retail testing specialist

Toolsandtechnologies

Selenium IDE/Web Driver, HP Quick Test Professional (QTP)/UFT, Load Runner, SOAP, Ready API, Rest API, Postman, Black Box, Gray Box, White Box, Functional, Integration, E2E, System, Regression, User Interface, data driven testing, test driven testing, Database Testing, JIRA, Bugzilla, HTML, Java, XML, MY SQL, Oracle, Power BI, Tableau, MS- Word, MS- Excel, MS- PowerPoint, MS- Outlook, MS Visio, Microsoft Share Point, TFS, Azure Devops, MS Windows XP/7/8/10, UNIX, Linux

Keyqualityassuranceskills

  • Software Testing Life Cycle (STLC)
  • Automation Testing (QTP, Selenium)
  • Defect Life Cycle
  • Test planning
  • Cross-platform testing
  • Selenium with Java
  • Out of the box thinking
  • Agile development
  • JIRA, Quality Center/ALM
  • SQL expert
  • Requirements Traceability Matrix (RTM)
  • User Acceptance Testing (UAT)
  • Complex queries
  • Software Development Life Cycle (SDLC)
  • Testing and deployment
  • Cloud-based technologies (Amazon Aws, Azure)
  • Cross-functional teamwork
  • System Integration Testing (SIT)
  • Onsite – Offshore coordination
  • API Testing (SOA)
  • Rest API with Postman
  • Attention to detail
  • Load/Performance testing (LoadRunner, JMeter)
  • Web-based testing
  • E-commerce and retail testing specialist

Timeline

Quality Analyst/ Tester

State of Arizona-AZDES
08.2022 - 09.2024

QA Engineer

Wells Fargo
04.2019 - 10.2020

QA/BA Analyst

GoDaddy

Bachelor of Technology -

JNTU

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Manasa Pendyala