Manav Patel
San Tan Valley
Summary
Analytical and detail-oriented operations professional with leadership experience in warehouse logistics, aviation operations, and high-volume fulfillment environments. Proven ability to analyze KPIs, generate operational reports, maintain schedule adherence, and collaborate cross-functionally to improve performance. Advanced proficiency in Microsoft Excel, PowerPoint, and Word. Strong communicator with experience supporting leadership teams in fast-paced manufacturing and operations settings. Seeking to contribute to operational excellence at Boeing Defense, Space & Security.
Overview
4
4
years of professional experience
Work History
Operations Lead
Universal Logistics Holdings Inc.
Mesa
02.2024 - Current
- Coordinated with 3PL partners to resolve inventory discrepancies and manage system-to-system (WMS/ERP) inventory adjustments.
- Oversaw daily operations including receiving, put-away, picking, packing, and shipping to meet strict customer deadlines.
- Monitored KPIs such as cycle time, picking accuracy, and shipping efficiency; provided data-driven recommendations to improve performance.
- Maintained inventory accuracy through cycle counting and reconciliation processes.
- Generated daily and weekly productivity reports for leadership, identifying bottlenecks and improving workflow efficiency.
- Supported safety compliance and trained associates on operational procedures.
Station Supervisor
Swissport Sausa / British Airways
Phoenix
10.2021 - 11.2023
- Supervised a team of passenger service agents to ensure efficient check-in, boarding, and arrival processes while maintaining on-time departures.
- Created daily performance reports and compiled end-of-month summaries analyzing delay trends, staffing efficiency, and overall service reliability.
- Develop, implement, and maintain safety policies and procedures in accordance with federal regulations and industry standards.
- Analyzed safety data and incident reports to identify trends, informing safety improvements and reducing incident rates.
- Manage employee relations, including conflict resolution and foster a positive work environment.
Education
High School Diploma -
Coronado High School
Scottsdale, AZ08-2020
Skills
- Warehouse & Manufacturing Operations
- Inventory Control (WMS/ERP Reconciliation)
- Schedule Coordination & Operational Planning
- Data Interpretation & Process Improvement
- Microsoft Excel (Pivot Tables, Data Analysis, KPI Tracking, Reporting)
- Cross-Functional Collaboration
- Leadership & Team Supervision
- Strong Written & Verbal Communication
- Microsoft PowerPoint & Word
- Forklift Certified
- Multilingual: English, Hindi, Gujarati
- Employee of the year (Universal Logistics, 2024)
Timeline
Operations Lead
Universal Logistics Holdings Inc.
02.2024 - Current
Station Supervisor
Swissport Sausa / British Airways
10.2021 - 11.2023
High School Diploma -
Coronado High School