MANIA NAJAFZADEH
Istanbul
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over 11-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
CARGO SALES MANAGER
BIREEX LOGISTICS
10.2018 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
CARGO OPERATION TEAM LEADER
BIREEX LOGISTICS
01.2018 - 09.2023
Manager
Kish Airlines
01.2018 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
CARGO SALES OR OPERATION COORDINATION AND STATION
Airport
01.2011 - 10.2019
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
Education
Bachelor of Science -
IRAN AZAD UNIVERSITY
TEHRANSkills
- National Account Management
- Proposal Development
- Vendor Management
- Strategic Planning
- Sales Planning
- Staff Management
- Pipeline Management
- Sales Reporting
- KPI Tracking
- Lead Generation
- Order Management
- Business Planning
- Sales Operation
- Market Research
- Sales Team Training
Languages
Persian, English, Turkish, Arabic
Native language
English
Advanced
C1
Arabic
Upper intermediate
B2
Turkish
Proficient
C2
Persian
Proficient
C2
Timeline
CARGO SALES MANAGER
BIREEX LOGISTICS
10.2018 - 09.2023
CARGO OPERATION TEAM LEADER
BIREEX LOGISTICS
01.2018 - 09.2023
Manager
Kish Airlines
01.2018 - 01.2020
CARGO SALES OR OPERATION COORDINATION AND STATION
Airport
01.2011 - 10.2019
Bachelor of Science -
IRAN AZAD UNIVERSITY
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