Manuel Jimenez
Phoenix
Summary
Dynamic manager with a proven track record at La Carreta De Lily, excelling in team leadership and customer service. Enhanced customer satisfaction through effective conflict resolution and efficient task management. Skilled in decision-making and relationship building, ensuring a safe and organized environment while motivating employees to achieve high performance.
Overview
5
5
years of professional experience
Work History
Manager
La Carreta De Lily
09.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Delivery Driver
Amazon
03.2024 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Officer
True Blue
10.2023 - 02.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Parkland High School
5932 Quail Ave, El Paso, TX 7992406-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Amazon
03.2024 - 07.2024
Security Officer
True Blue
10.2023 - 02.2024
Manager
La Carreta De Lily
09.2020 - Current
High School Diploma -
Parkland High School
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