Summary
Overview
Work History
Education
Skills
Timeline
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Marc Huelar

Phoenix

Summary

Experienced Customer Service Representative with strong oral and written communication, active listening, and analytical problem-solving abilities. Dedicated to improving customer experiences through service-oriented interactions, anticipating customer needs, and delivering tailored solutions to foster long-term loyalty.

Overview

13
13
years of professional experience

Work History

Overnight Stocker

Walmart
12.2022 - Current
  • Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
  • Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.
  • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Team Leader

Harvest Happens, LLC
03.2014 - 01.2019
  • Assigned to work in one of many locations to supervise teams to accomplish our daily objectives.
  • Responsible for harvesting and manicuring both dry and wet cannabis.
  • Oversaw the task of curing and storing the products.
  • Packaged and labeled products for sale.
  • Communicated with the company's clientele in order to accomplish their requested task.

Cannabis Cultivator

Vandelay
05.2012 - 03.2014
  • Worked with the Head Grower on all grow operations, including: daily activities, potting, feeding plants, manicuring, harvesting, trimming, curing, and quality assurance as well as assuring compliance with local, state, and federal licensing requirements.
  • Responsible for managing the plants vegetative stage as well as the cloning process.
  • Mixed nutrients for all growth stages of the plants.
  • Supervised the trim team in order to meet high quality standards.

Education

GED -

Rio Salado College
Tempe, AZ
02.2007

Skills

  • Packaging
  • Warehouse Experience
  • Order Picking
  • Cashiering
  • Quality Inspection

Timeline

Overnight Stocker

Walmart
12.2022 - Current

Team Leader

Harvest Happens, LLC
03.2014 - 01.2019

Cannabis Cultivator

Vandelay
05.2012 - 03.2014

GED -

Rio Salado College

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Marc Huelar