Marco Cortes
GLENDALE
Summary
Developed strong customer service and interpersonal skills in fast-paced environments. Passionate about studying and overall involvement Environmental Science fields. Friendly and dependable with a positive attitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Team Member
Salad And Go
09.2024 - Current
- Assisted customers with product inquiries and selections, enhancing shopping experience.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Demonstrated adaptability in fast-paced environment while managing multiple tasks effectively.
- Developed strong relationships with regular customers which increased return visits.
Apprentice Mechanic
Twin Auto Repair
05.2023 - 01.2024
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Assisted senior mechanics with complex repairs, enhancing skill set and knowledge.
Education
High School -
Mountain Ridge High School
Glendale, AZ05.2025
Bachelor of Science - Environmental Science
Arizona State University
Glendale, AZ08-2029
Skills
- Fluent bilingualism
- Spanish translation
- Customer service
- Reliability and punctuality
- Strong work ethic
- Incident reporting
- Attention to detail
Certification
ASU Research Scholar Credential
AP Scholar Award
LANGUAGES
Bilingual; English, Spanish
Timeline
Store Team Member
Salad And Go
09.2024 - Current
Apprentice Mechanic
Twin Auto Repair
05.2023 - 01.2024
High School -
Mountain Ridge High School
Bachelor of Science - Environmental Science
Arizona State University