Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Marco Pacheco

Tucson

Summary

Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Dental Assistant

Gentle Dental
Tucson
05.2020 - Current
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums, and dental arches.
  • Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
  • Actively participated in team meetings to discuss workflow strategies for improving productivity.
  • Assisted in the training of new dental assistants by providing guidance on protocols and processes.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.

Lead Dental Assistant

Western Dental & Orthodontics
Tucson
02.2010 - 05.2020
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Managed incoming calls from patients regarding appointments or inquiries about services offered.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Actively participated in team meetings to discuss workflow strategies for improving productivity.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Education

Associate of Applied Science -

Pima Community College
Tucson, AZ

Skills

  • Digital radiography
  • Infection control
  • Patient record management
  • Inventory management
  • Dental assistance
  • Customer service
  • Complex Problem-solving
  • Medical Emergencies Handling
  • First aid training
  • Cross Infection Control
  • Patient flow management

Certification

  • ACLS Certified
  • IV placement certified

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Lead Dental Assistant

Gentle Dental
05.2020 - Current

Lead Dental Assistant

Western Dental & Orthodontics
02.2010 - 05.2020

Associate of Applied Science -

Pima Community College

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Marco Pacheco