Marcos Gonzalez
Somerton
Summary
Detail-oriented professional with a strong background in customer service and relationship building. Proven ability to solve problems and enhance client satisfaction while managing transactions and inquiries efficiently.
Overview
19
19
years of professional experience
Work History
Teller
Wells Fargo
Yuma
01.2025 - 09.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer integrity through regular balancing.
Area Sales Manager
Dillards Inc
Yuma
01.2021 - 04.2024
- Developed strong relationships with key clients to enhance customer loyalty.
- Trained and mentored sales team on best practices and product knowledge.
- Oversaw inventory management to ensure product availability for customers.
Benefit Advocate
Aflac
San deigo
08.2018 - 01.2021
- Educated clients on benefits eligibility and enrollment processes.
- Assisted individuals with application forms and documentation requirements.
- Resolved client inquiries regarding benefit options and entitlements.
Production Manager
Paradise Printing
San Diego
06.2006 - 08.2018
- Oversaw daily production schedules to ensure efficient workflow and timely deliveries.
- Managed inventory levels to maintain adequate supplies for printing operations.
- Coordinated team training sessions to enhance skills and improve production quality.
Education
High School Diploma -
Scripps Ranch High School
San Diego06-2007
Skills
- Transaction processing
- Cash handling
- Sales strategies
- Inventory oversight
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Training development
- Positive
- Goal-oriented focus
- Listening and comprehension
Timeline
Teller
Wells Fargo
01.2025 - 09.2025
Area Sales Manager
Dillards Inc
01.2021 - 04.2024
Benefit Advocate
Aflac
08.2018 - 01.2021
Production Manager
Paradise Printing
06.2006 - 08.2018
High School Diploma -
Scripps Ranch High School