Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Miller

Maricopa

Summary

Compassionate and highly skilled behavioral health professional with over 6 years of experience in crisis prevention, trauma informed care, and client advocacy. Proven ability to remain calm under pressure, deliver empathetic support, and communicate effectively with diverse populations during high stress situations. Adept at coordinating with multidisciplinary teams, documenting critical incidents, and guiding individuals through emotional and behavioral challenges. Seeking to leverage expertise in crisis response, de-escalation, and client centered communication in a role that demands resilience, discretion, and unwavering support.

Overview

8
8
years of professional experience

Work History

Behavioral Health Specialist

Homeless Youth Connection
09.2022 - 06.2025
  • Delivered immediate emotional support and crisis intervention for 20 youth residents nightly, maintaining safety through 15 minute wellness checks and trauma informed care.
  • Facilitated daily therapeutic group sessions focused on emotional regulation, coping strategies, and independent living skills, achieving 89% consistent participation.
  • Partnered with clinicians and case managers to document behavioral observations and prepare detailed incident reports, contributing to individualized treatment plans and successful discharge outcomes.
  • Acted as a client advocate during peer conflicts, employing de-escalation techniques that reduced incident reports by 30%

Behavioral Health Paraprofessional

Southpointe Elementary School
12.2019 - 08.2022
  • Supported students with behavioral and emotional challenges, reinforcing structured routines and therapeutic goals with a 90% improvement in task completion.
  • Provided direct supervision during transitions and ADL's, reducing behavioral incidents by 40% through proactive intervention and empathetic communication.
  • Collaborated with educators and mental health professionals to implement and document IEP behavior plans, ensuring alignment with psychosocial and academic needs.
  • Maintained detailed behavioral logs and communicated effectively with stakeholders to ensure continuity of care.

Behavioral Interventionist

Devereux Advanced Behavioral Health
04.2019 - 01.2020
  • Conducted one-on-one crisis interventions with youth exhibiting aggressive or self harming behaviors, applying trauma informed de-escalation strategies.
  • Recorded real time behavioral data and prepared comprehensive incident documentation.
  • Ensured 100% compliance with supervision and safety protocols, maintaining a secure environment for clients and staff.
  • Served as a calm and supportive presence during emotional crises, earning consistent praise from leadership and peers.
  • Facilitated structured therapeutic activities and life skills sessions, promoting self regulation and goal achievement.

Behavioral Health Associate

Acadia Healthcare
03.2017 - 07.2018
  • Conducted 15-minute safety rounds for 15 patients per shift, contributing to a zero incident record over 10 consecutive months.
  • Accurately documented vital signs, behavioral observations, and clinical notes, supporting effective care coordination.
  • Provided informal counseling and emotional support, helping clients stabilize and build trust during vulnerable moments.
  • Facilitated group sessions on anger management, coping skills, and social development.

Education

Criminal Justice

Indianapolis University-Purdue University of Indianapolis
Indianapolis, IN
05.2022

Skills

  • Crisis Intervention & De-escalation
  • Behavioral Observation & Documentation
  • Group Facilitation & Educational Support
  • Leadership & Supervision
  • Multidisciplinary Team Collaboration
  • Emergency Response & Safety Protocols
  • Confidentiality & Professionalism

Timeline

Behavioral Health Specialist

Homeless Youth Connection
09.2022 - 06.2025

Behavioral Health Paraprofessional

Southpointe Elementary School
12.2019 - 08.2022

Behavioral Interventionist

Devereux Advanced Behavioral Health
04.2019 - 01.2020

Behavioral Health Associate

Acadia Healthcare
03.2017 - 07.2018

Criminal Justice

Indianapolis University-Purdue University of Indianapolis
Marcus Miller