Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mareon Overstreet

Mareon Overstreet

Laveen

Summary

Dynamic Front Desk Receptionist with a proven track record at EOS Fitness, excelling in customer service and time management. Enhanced guest experiences through efficient appointment scheduling and effective issue resolution. Known for attention to detail and fostering team collaboration, consistently maintaining a welcoming environment while adhering to privacy guidelines.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

EOS Fitness
01.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.

Education

Mountain Point High School
Phoenix, AZ

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Team collaboration
  • Courteous and professional

Certification

  • BLS certified, American Heart Association - Expires 1/2027

Timeline

Front Desk Receptionist

EOS Fitness
01.2025 - Current

Mountain Point High School

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Mareon Overstreet