Margaret Novosel
Tempe
Summary
Dedicated and adaptable professional with experience in customer service, sales, and event operations. Recognized for reliability during long, fast-paced shifts, and for delivering positive experiences to both customers and teams. Skilled at building strong relationships, maintaining organization under pressure, and contributing to smooth day-to-day operations. Currently pursuing a Bachelor of Science in Business Management, combining practical work experience with developing leadership skills, and business expertise.
Overview
3
3
years of professional experience
Work History
Event Staff / Merchandise Sales
Ford Idaho Center
Nampa
04.2025 - Current
- Supported concert and event operations by preparing venues for large-scale crowds.
- Worked 12+ hour shifts handling event setup, crowd flow, and merchandise sales.
- Delivered excellent customer service while processing transactions quickly and accurately.
- Assisted with inventory management and restocking during high-volume events.
Cashier
La Crème Frozen Yogurt
Meridian
06.2022 - 08.2025
- Delivered friendly customer service by greeting guests and addressing needs quickly.
- Processed cash, check, and credit card transactions with accuracy.
- Maintained food safety and sanitation standards, including sanitizing equipment and work areas.
- Supported kitchen operations by performing cleaning and restocking duties.
Contractor / Brand Ambassador
Congo Brands (Alani & Prime)
Tempe
12.2023 - 05.2025
- Represented Alani and Prime brands at promotional events, ensuring professional and engaging interactions with customers.
- Delivered product samples, educated consumers on brand benefits, and boosted visibility through active engagement.
- Assisted with event setup, breakdown, and merchandising to support successful brand campaigns.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Customer Service & Sales
- Event Operations & Merchandising
- Cash handling and POS systems
- Teamwork & Collaboration
- Brand Promotion & Public Engagement
- Time Management & Reliability
- Adaptability & Problem-Solving
Additional Experience
Nanny | Multiple Families | Boise, ID – Summers 2021 -2023
Sales Associate / Design Support | Pottery Barn | Boise, ID – Holiday Seasons 2020 & 2021
Maintenance Worker | Bishop Kelly High School | Boise, ID – May 2019 – Sept 2021
Timeline
Event Staff / Merchandise Sales
Ford Idaho Center
04.2025 - Current
Contractor / Brand Ambassador
Congo Brands (Alani & Prime)
12.2023 - 05.2025
Cashier
La Crème Frozen Yogurt
06.2022 - 08.2025
Bachelor of Science - Business Management
Grand Canyon University