Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
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Margaret Novosel

Tempe

Summary

Dedicated and adaptable professional with experience in customer service, sales, and event operations. Recognized for reliability during long, fast-paced shifts, and for delivering positive experiences to both customers and teams. Skilled at building strong relationships, maintaining organization under pressure, and contributing to smooth day-to-day operations. Currently pursuing a Bachelor of Science in Business Management, combining practical work experience with developing leadership skills, and business expertise.

Overview

3
3
years of professional experience

Work History

Event Staff / Merchandise Sales

Ford Idaho Center
Nampa
04.2025 - Current
  • Supported concert and event operations by preparing venues for large-scale crowds.
  • Worked 12+ hour shifts handling event setup, crowd flow, and merchandise sales.
  • Delivered excellent customer service while processing transactions quickly and accurately.
  • Assisted with inventory management and restocking during high-volume events.

Cashier

La Crème Frozen Yogurt
Meridian
06.2022 - 08.2025
  • Delivered friendly customer service by greeting guests and addressing needs quickly.
  • Processed cash, check, and credit card transactions with accuracy.
  • Maintained food safety and sanitation standards, including sanitizing equipment and work areas.
  • Supported kitchen operations by performing cleaning and restocking duties.

Contractor / Brand Ambassador

Congo Brands (Alani & Prime)
Tempe
12.2023 - 05.2025
  • Represented Alani and Prime brands at promotional events, ensuring professional and engaging interactions with customers.
  • Delivered product samples, educated consumers on brand benefits, and boosted visibility through active engagement.
  • Assisted with event setup, breakdown, and merchandising to support successful brand campaigns.

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
12-2025

Skills

  • Customer Service & Sales
  • Event Operations & Merchandising
  • Cash handling and POS systems
  • Teamwork & Collaboration
  • Brand Promotion & Public Engagement
  • Time Management & Reliability
  • Adaptability & Problem-Solving

Additional Experience

Nanny | Multiple Families | Boise, ID – Summers 2021 -2023

Sales Associate / Design Support | Pottery Barn | Boise, ID – Holiday Seasons 2020 & 2021

Maintenance Worker | Bishop Kelly High School | Boise, ID – May 2019 – Sept 2021

Timeline

Event Staff / Merchandise Sales

Ford Idaho Center
04.2025 - Current

Contractor / Brand Ambassador

Congo Brands (Alani & Prime)
12.2023 - 05.2025

Cashier

La Crème Frozen Yogurt
06.2022 - 08.2025

Bachelor of Science - Business Management

Grand Canyon University

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Margaret Novosel