Maria Almeida
Glendale
Summary
Accomplished Customer Service Lead with a solid track record at AZ Chapter National Safety Council, focusing on impactful email correspondence and exceptional service. Proficient in addressing customer complaints and handling payment transactions, consistently driving client satisfaction. Adept at streamlining operations through efficient complaint resolution and accurate data entry.
Overview
19
19
years of professional experience
Work History
Customer Service Lead
AZ Chapter National Safety Council
11.2006 - 08.2025
Education
GED -
Camelback HS
Phoenix, AZSkills
- Effective email correspondence
- Payment transaction processing
- Business writing skills
- Resolution of customer complaints
- Product location services
- Telephone interaction etiquette
- Support in administrative tasks
- Experience in call centers
- Outstanding customer service delivery
- Handling of complaints efficiently
- Data entry proficiency
- Call center
Timeline
Customer Service Lead
AZ Chapter National Safety Council
11.2006 - 08.2025
GED -
Camelback HS
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