Maria Benitez
Phoenix
Summary
Motivated student at Grand Canyon University with a strong work ethic and adaptability. Demonstrated ability in communication and rapport building, supporting diverse populations through facilitation and translation. Proven experience in community engagement, contributing to collaborative team environments. Committed to continuous learning and skill development.
Overview
6
6
years of professional experience
Work History
Educator Facilitator
Aliento
2025.12 - Current
- Facilitated workshops that strengthened student development and increased community engagement with post-secondary education resources.
- Collaborated with staff to create inclusive learning environments that supported diverse learners' needs.
- Implemented assessment tools to evaluate program effectiveness and inform continuous improvement strategies.
Bilingual Tour Guide & Academic Meeting Translator
Grand Canyon University
2025.01 - Current
- Conducted guided tours in English and Spanish, detailing Grand Canyon University's history, academics, and facilities.
- Translated for Spanish-speaking visitors and admissions counselors, ensuring effective communication and understanding.
- Engaged prospective students, addressing inquiries to improve understanding of university offerings.
Resident Assistant
Grand Canyon University
2023.08 - Current
- Facilitated resident events that fostered community engagement and strengthened social interactions.
- Supported conflict resolution efforts to maintain a positive living atmosphere.
- Conducted regular safety inspections, ensuring compliance with university policies.
- Supervised dormitory activities, enforcing rules and regulations for a safe environment.
- Liaised between residents and university administration to improve communication effectiveness.
- Maintained accurate documentation of resident incidents, reporting concerns promptly.
Front Desk Associate
Cobblestone Hotels and Suites
2025.05 - 2025.08
- Managed guest check-in and check-out procedures to enhance operational efficiency.
- Utilized hotel management software to oversee reservations, contributing to improved occupancy rates.
- Processed payments and issued receipts, bills, and change with accuracy.
- Trained newly hired employees on front desk protocols, enhancing team readiness and service quality.
- Responded to customer inquiries via phone and transferred calls to appropriate staff members.
- Updated guest profiles in the system based on reservation modifications.
- Documented daily activities through incident reports and activity logs, ensuring clear communication and accountability.
Assistant Caregiver
Rustic Ranch
2019.11 - 2024.08
- Facilitated social and recreational activities that enhanced resident well-being.
- Coordinated with healthcare professionals to address resident needs promptly and effectively.
- Guided new caregivers in best practices for resident care and support, ensuring high-quality assistance.
- Trained new caregivers on best practices for resident care and support.
- Ensured compliance with safety regulations and facility policies consistently.
- Adhered to HIPAA regulations regarding confidentiality of patient information.
Education
Bachelor of Science - Justice Studies/Psychology
Grand Canyon University
Phoenix, AZ2026-04
High School Diploma -
Wickenburg High School
Wickenburg, AZ2022-05
Skills
- Student engagement
- Program development
- Event planning
- Group facilitation
- Effective communication
- Bilingual communication
- Team collaboration
- Conflict resolution
- Flexibility and adaptability
- Customer service
Awards
- Rustic Ranch Scholarship, Recipient, 05/22
- Cops Who Care Scholarship, Recipient, 05/22
- Century 21 Scholarship, Recipient, 05/22
- Wickenburg Performing Arts Boosters Scholarship, Recipient, 05/22
- Arizona FBLA Scholarship, Recipient, 05/22
- Wickenburg Chamber of Commerce Scholarship, Recipient, 05/22
Volunteer Experience
Park Ministry Volunteer, Grand Canyon University, 09/25, Present
Clubs
- Chapter Executive President, FBLA – Wickenburg High School, 08/20, 05/22
- Chapter Executive President, NHS – Wickenburg High School, 08/20, 05/22
- Chapter Executive President, SkillsUSA – West-MEC NWC, 08/21, 05/22
- Chapter Secretary, SADD – Wickenburg High School, 08/20, 05/22
- President’s Council Member, FBLA – Arizona FBLA, 08/20, 05/22
Timeline
Educator Facilitator
Aliento
2025.12 - Current
Front Desk Associate
Cobblestone Hotels and Suites
2025.05 - 2025.08
Bilingual Tour Guide & Academic Meeting Translator
Grand Canyon University
2025.01 - Current
Resident Assistant
Grand Canyon University
2023.08 - Current
Assistant Caregiver
Rustic Ranch
2019.11 - 2024.08
Bachelor of Science - Justice Studies/Psychology
Grand Canyon University
High School Diploma -
Wickenburg High School