Maria Boyd
Gilbert
Summary
I am a friendly and positive individual with experience in both hospitality and childcare. I am highly adaptable, dependable, and quick to learn. Skilled in creating welcoming environments, managing busy settings, and providing and building strong relationships with guests, families, and children. I am known for a cheerful attitude, strong communication skills, and a commitment to excellent service. I always strive to be a team player who brings enthusiasm, reliability, and a genuine care for others.
Overview
4
4
years of professional experience
Work History
Childcare Provider
Mountainside Fitness
Gilbert
06.2022 - 05.2025
- Encouraged positive interactions between children by providing supervision at all times.
- Observed children's behavior and development, communicate information with parents.
- Helped develop motor skills through active playtime activities like running, jumping.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Assisted with feeding infants and toddlers during meal times.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Restaurant Hostess
Valle Luna Mexican Restaurants
Chandler
04.2021 - 05.2022
- Greeted customers and escorted to tables while ensuring comfort and satisfaction.
- Assigned seating arrangements based on preferences and restaurant policies.
- Provided menus and addressed inquiries regarding menu items and specials.
- Informed kitchen staff of special orders and dietary restrictions to maintain standards.
- Monitored dining room activity to guarantee optimal service for all guests.
- Adhered to safety regulations established by restaurant management.
- Performed opening and closing duties, including restocking supplies and cleaning areas.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Chandler High School
Chandler, AZ05-2021
Some College (No Degree) -
Arizona State University
Tempe, AZSkills
- Friendly demeanor
- Communication and interpersonal skills
- Patience and empathy
- Team collaboration
- Adaptability
- Strong multitasking
- Customer service and support
- Conflict resolution
- Guest seating rotation
- Waitlist and seating management
References
References available upon request.
Timeline
Childcare Provider
Mountainside Fitness
06.2022 - 05.2025
Restaurant Hostess
Valle Luna Mexican Restaurants
04.2021 - 05.2022
High School Diploma -
Chandler High School
Some College (No Degree) -
Arizona State University
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