Review and interpret orders of protection, parenting and custody orders, temporary and permanent guardianships, DCS directives, and other court-issued documents to ensure compliance and safeguard student safety.
Created and launched a districtwide Safety Roadshow, delivering preventative education on boundaries, consent, and healthy friendships to reduce potential Title IX violations after a high volume of reports the prior year.
Meet with parents and guardians to explain Title IX rights, protections, and available resources when a violation is reported.
Support and coordinate Title IX investigations, ensuring documentation and resolutions align with federal and state regulations.
Train and advise staff on Title IX, providing districtwide handouts and in-person trainings to help them recognize and report concerns for review and determination of scope.
Provide weekly data reports to district leadership and present quarterly updates to the School Board, including appearing at meetings as requested to deliver Title IX and compliance updates.
Collaborate with administrators, legal counsel, and external agencies to ensure adherence to laws and safeguard students.
Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
COURTROOM SPECIALIST
City of Goodyear
03.2022 - 07.2024
Perform administrative, legal, financial and customer service related functions in the case processing division of the Court
Coordinate criminal court calendar for upcoming weekly court schedule including preparation of file and case review prior to courtroom proceedings
Coordinate in-custody transportation and other courtroom related scheduling.
Provide assistance to the Judge in the courtroom; performs case processing functions by processing case actions involving criminal charges, civil traffic charges, protective orders, search warrants, and alleged violations of municipal code; issues Defensive Driving School extensions, payment contracts and other court-ordered sentencing obligations; dockets case notes for further action
Prepare reports associated with key court functions; completes special projects and assignments as assigned; provides assistance and training to new personnel
Ensure that records are properly stored and filed upon completion of case disposition and editing.
MEDICAID SPECIALIST
Agua Fria Union High School District
09.2020 - 03.2022
Manage the day-to-day operations of the Medicaid in the Public Schools program (MIPS), Direct Service Claiming (DSC) and the Medicaid Administrative Claiming (MAC) Programs.
Facilitated training sessions over Medicaid in school guidelines for staff members and scheduled any certification classes mandatory for staff to obtain and submit.
Provided training and guidance to staff members on proper billing procedures for Medicaid services rendered.
Reviewed claims data for accuracy prior to submission for reimbursement.
Prepared annual accounting/billing report for review and submission to the School District Exceptional Student Services Director and then to the Medicaid Claiming Program.
Maintained accurate filing systems for documents, records and reports.
Coordinate destruction of eligible documents per State retention schedules.
Attend Regional Information Sessions, Support Group and other Medicaid/AHCCCS meetings, conferences, workshops, and webinars sponsored by the billing company, AHCCCS and its affiliates.
ADMINISTRATIVE ASSISTANT
Agua Fria High School
02.2020 - 09.2020
Provided administrative support to the Department Chair, School Psychologist and Special Education staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Managed records and files of all Special Education students while protecting confidentiality of student records
Coordinate destruction of eligible documents per State retention schedules.
Managed office supplies inventory and placed orders when necessary.
Provided support to parents and students in Special Education enrollment and identification.
Facilitated successful monitoring and completion of compliance checklists of Individual Education Plans (IEP's) and Section 504 Plans
Demonstrated knowledge of special education laws and regulations as they apply to student services.
Provided Spanish Translation services as needed by attending IEP meetings and virtual meetings.
Translated School Communication: letters, announcements, documents from English to Spanish for distribution to parents and students
CONTACT SERVICE REPRESENTATIVE
Social Security Administration
09.2009 - 08.2017
Conduct interviews and assist the public in-person and over the phone on a wide range of Social Security Administration (SSA) policies, regulations, entitlement factors, and general information.
Involved in all aspects of claimant appeal processes filing and scheduling processes.
Displayed professionalism when dealing with difficult customers by remaining calm under pressure.
Accessed specialized computer software to access federal polices and regulations.
Processed incoming and outgoing mail using postage meter equipment, scales, folders and other related machinery.
Assist with onboarding and training of new hires
Present and train staff on policies, procedures and programs during office wide meetings or small groups.
8th Grade English and Language Arts Teacher at Litchfield Elementary School District8th Grade English and Language Arts Teacher at Litchfield Elementary School District