Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria L. Davis

Gilbert

Summary

Experienced with analyzing and interpreting complex data to identify operational inefficiencies. Utilizes data-driven strategies to streamline processes and improve productivity. Data Analyst with experience in SQL development, healthcare reporting, and performance measurement. Knowledge of process optimization and data analysis to support strategic decision-making.

Overview

12
12
years of professional experience

Work History

Strategic and Operations Analyst

United Healthcare Group
11.2024 - Current
  • Designed, developed, and maintained SQL-based reports and dashboards to support internal operations and external client deliverables, ensuring accuracy and clarity of insights.
  • Partnered with multidisciplinary teams across markets to deliver reoccurring and ad-hoc analytics projects, managing scope, timelines, and stakeholder expectations.
  • Conducted rigorous QA on data sources and outputs, reconciling differences across systems and ensuring alignment with contractual requirements.
  • Authored technical workflow documentation and annotated SQL code to provide transparency and reproducibility across analytics processes.
  • Delivered attestation adjudication reporting for CT/NJ/NY markets, including quarterly updates and TIN-level STARs adjudication.
  • Improved efficiency of QA checks by [X% / hours saved] through development of reusable SQL scripts and standardized validation procedures.
  • Supported leadership decision-making by summarizing trends, variances, and performance metrics in concise presentations and written communications.

Sr. Analyst, Business Analytics

CVS Health
02.2024 - 11.2024
  • Per CMS claims Medicare data, developed an Emergency Savings Opportunity Report to address reduction in monetary wasted dollars, utilizing lower cost of care resources and understanding attributed members for alignment. Additional work includes SNF analysis in addressing inpatient admissions to SNF discharges, tracked SNF facilities, average length of stays and calculated average cost per stay. Additional scope of work included Skin Graft Waste Fraud and Abuse claims. Extracted data from AWS Arcadia and Cedar Gate Platform to address healthcare outcomes.

Client Reporting Analyst II

Blue Cross Blue Shield of Arizona
06.2023 - 02.2024
  • Presented health insurance financial insurance claims data from Qlik Sense for annual benchmark presentations to BCBS clients. Access/downloaded Power BI data to create PowerPoint presentations for annual Benchmark reporting; extracted data utilizing SQL Queries for Ad-Hoc requests. Developed a few SAS Queries to pull data from claims data warehouse. Developed first Transgender and Fertility report in Qlik Sense for client and benchmark performance trends. Developed Desk Level Procedures (DLP) as reference guides. Engaged with Health Insurance Sales rep to understanding client needs, participated in team meetings and acted as peer review for feedback and suggestions. Basic training in Alteryx for automation processes to reduce manual coding. Financial insurance claims reports obtained from (BHI) Blue Health Intelligence - QlikView Platform to create, manipulate and standardize reports for Ad-Hoc Reporting.

Sr. Analytics Consultant

Oracle
11.2021 - 06.2023
  • Working with Oracle Health IT Engineers utilizing Discern Analytics to create baseline reports to understand trends, awareness, and outcome measures. Enhanced existing data in Tableau pertaining to monthly monitoring reports. Extracted CCL/SQL queries in Discern Analytics to perform data validation using Cerner Millennium Power Chart. Utilized Python for transformation data. Focus areas included Sepsis, Opioids, VTE, and Surgical Supply Cost for opportunities. Handled requests through Jira ticketing and participated in monthly team meetings to discuss work status.

Solution Consultant

Deloitte
07.2019 - 10.2021
  • Jr. SQL DBA – Responsible for Microsoft SQL databases, restore backups, installed SQL Server updates, patches, and created Active Directory accounts. Also, configured SQL Server security requirements, and reviewed database error reports. Resolved database ticket resolution for employees and external clients. Monitored SQL Servers daily and performed appropriate remediation steps as required through a reporting system from IDERA. Communication with internal and external customers.
  • Solution Consultant – Assisted the Department of VA team as a project support person for 5 Cyber Security Projects. Presented and engaged included project kickoffs, monthly updates and project closures tracked through Microsoft Project. Reported directly to external and internal teams and performed backup support for other team members. Tracked progress through Microsoft Project and processed data into Microsoft Power BI report to share with team for project updates. Developed 2 Standard Operating Procedure (SOPs) as reference tools.
  • Advisory Solution Advisor II – Worked on Kmart/Sears Government Pension Project with Public Trust Security Access. Redeveloped data from an old Data Legacy system and converted into Microsoft SQL query system that included creating dummy data and validation. Learned new skills known as Ghostscript to convert PDF documents into readable formats such as OCR. Successfully completed Tableau 10 Essential Training through LinkedIn Learning to develop GPS first Advisory Bench and Project Availability Dashboard Report. Led two Firm Initiatives that included over 30 colleagues for local city volunteer events.

Data and Reporting Professional IV

Humana Insurance Co.
10.2018 - 07.2019
  • Extracted HEDIS summary reports from Qlik Sense for contract health providers to review Medicare members and identify gaps per CMS measures. Developed and resented PowerPoint presentations for the Quality Nurse to address and discuss Star Level Performance Scores. Also extracted Patient Experience Scorecard results through QlikView to demonstrate summary results and review areas of improvements. Developed Microsoft Excel Dashboards for the Central West Region (Arizona, Colorado, and New Mexico) to monitor corporate initiatives i.e., Home Kits Shipped, Central West Stars Summary Report and Supplemental Quality Reports.

Application Support Analyst

Phoenix Children’s Hospital
05.2018 - 10.2018
  • Queried reports from the Childrens Health Association - (PHIS) Pediatric Health Information Systems using Power Insight Business Objects for OPPE (Ongoing Physician Performance Evaluation). Produced quarterly Excel data reports utilizing ICD10 Procedure & Diagnosis Codes as well as CPT Procedure Codes. Utilized MIDAS Database Administrator patient event report tracker for Risk and Quality review as well as Peer Review data. Facilitated access to new employees, granted permissions to current worklists, modified existing roles and assigned securities. Managed and created requests through JIRA for tracking, updates, closures, and reporting purposes.

Clinical Performance Analyst Associate

Banner Health, Corporate Office
11.2013 - 05.2018
  • Working with a Value Based Care Model, responsible for generating ad hoc and ongoing data analysis reports for the Critical Care, Pulmonary and Orthopedic Teams that included 28 Banner Health Facilities utilizing Cerner Millennium as their EMR System. Additional reporting assistance for the Women's Health, Primary Care and Medical Imaging team. Analysis included mortality rates, length of stay for outcome measures in addition to process measures for compliance purposes. Individual acknowledgment for producing year end data reports in Banner's Care Management Newsletter - 2015 & 2017.
  • Reports generated for Banner Health and presented are: Falls Patient data while creating Excel functionality reports to be uploaded to the NDNQI registry database, developed Banner's first APACHE IV ongoing ICU Scorecard through Microsoft SQL Server, designed Banner's first Excel Dashboard for the Women's Health team for validation purposes and provided data output for the Orthopedic CORE Institute, assists with Quality Improvement for validation data and incorporated a friendly data output for sharing; developed PowerPoint presentations with data embedded files for quicker access for generated patient level detail and pivot table access.

Education

Bachelors Degree - Health Science

Northern Arizona University
Flagstaff, AZ

Certificate Program - Clinical Research Coordinator

Gateway Community College
Phoenix, AZ

Certificate Program - Health Unit Coordinator

Gateway Community College
Phoenix, AZ

Associate Degree - Health Services Management

Gateway Community College
Phoenix, AZ

Certificate Program - Medical Transcription

Gateway Community College
Phoenix, AZ

Skills

    Experience with Teradata Studio Express, Microsoft Power BI, JIRA (ticketing), Tableau, MIDAS, Oracle Clinical & Remote Data Capture (RDC), IMedNet, J-Review, Verge, eSearch from Philips, SAP Business Objects (Version 42) and Premier Quality Advisor Familiar with Microsoft SQL databases (2012, 2014, 2016) Proficient in all Microsoft 2016 applications such as Word, Excel, and PowerPoint Able to type 65 to 70 WPM

    Familiar with hospital software programs such as Cerner Millenium Power Chart, Discern Analytics, Chartmaxx, Sunrise Clinical Manager, as well as Kronos, MS400, and Lawson Basic programming skills in SAS, C and XML

Timeline

Strategic and Operations Analyst

United Healthcare Group
11.2024 - Current

Sr. Analyst, Business Analytics

CVS Health
02.2024 - 11.2024

Client Reporting Analyst II

Blue Cross Blue Shield of Arizona
06.2023 - 02.2024

Sr. Analytics Consultant

Oracle
11.2021 - 06.2023

Solution Consultant

Deloitte
07.2019 - 10.2021

Data and Reporting Professional IV

Humana Insurance Co.
10.2018 - 07.2019

Application Support Analyst

Phoenix Children’s Hospital
05.2018 - 10.2018

Clinical Performance Analyst Associate

Banner Health, Corporate Office
11.2013 - 05.2018

Certificate Program - Clinical Research Coordinator

Gateway Community College

Certificate Program - Health Unit Coordinator

Gateway Community College

Associate Degree - Health Services Management

Gateway Community College

Certificate Program - Medical Transcription

Gateway Community College

Bachelors Degree - Health Science

Northern Arizona University

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Maria L. Davis