Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Maria Martinez

Phoenix

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Experienced with clinical trial coordination, including patient management and data collection. Utilizes strong organizational skills to maintain accurate records and ensure compliance with protocols.

Overview

10
10
years of professional experience

Work History

Medical-Assistant

Mayo Clinic Dermatology
01.2024 - Current
  • Prepare patients for examinations/ minor surgeries
  • Assist physicians in office visits, biopsies, and minor surgeries
  • Take patient history and vitals
  • Administer injections
  • Provide patient education
  • Order and process medical records.
  • Prepare charts and reports to maintain medical records and ensure patient confidentiality.
  • Greet patients, explain their medical condition and answer any questions about their treatment plan.
  • Current Employer
  • Obtained client medical history, medication information, symptoms, and allergies.

Operations Manager

Affiliated Dermatology
09.2022 - 09.2023
  • Ensure proper planning, staffing and direction of the operational functions
  • Ensure proficient training, professional development and employee engagement to prepare, grow and retain employees
  • Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas
  • Develop customized reporting to measure and track operational statistics, data and results
  • Develop solutions to improve business performance and partner success
  • Authorize and coordinate changes in staffing schedules by collaborating with the Operations Support Team and/or Workforce Management Team
  • Collaborate with other departments within the organization (HR, IT, etc) to resolve issues
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Medical Assistant

Affiliated Dermatology
09.2019 - 01.2022
  • Prepare patients for examinations/ minor surgeries
  • Assist physicians in office visits, biopsies, and minor surgeries
  • Take patient history and vitals
  • Administer injections
  • Provide patient education
  • Gathered, processed, and shipped lab specimens.
  • Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Assisted in the coordination of study visits, ensuring timely completion of all required procedures.

Sales Associate

Wireless Evolution/ Sprint
08.2017 - 12.2017
  • Encouraged customer engagement by phone communication
  • Ensured balanced cash drawer at the end of the shift
  • Achieved established goals

Team Lead

Boba Tea Company
03.2017 - 08.2017
  • Took drink orders and received payments from around 300 customers per day
  • Maintained store clean and sanitized, following health and safety standards
  • Managed order of products and monthly inventory control

Sales Specialist

Abercrombie & Fitch
09.2015 - 03.2017
  • Provided customer service for approx. 150 customers a day
  • Responding to customer inquiries and concerns
  • Seasonal Key Holder, take the job of the manager when he/she are not there

Education

Medical Assistant Program -

Allen School of Health Sciences
Phoenix, AZ
10.2019

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Crestview Preparatory
Phoenix, AZ
05.2016

Skills

  • Phlebotomy
  • Specimen Collection
  • Insurance Verification
  • Waived Lab Tests
  • Complex Problem-solving
  • Fluent in Spanish
  • Appointment Scheduling
  • Vital Signs
  • Administrative Skills
  • Referrals
  • Sterilization & Autoclaving
  • Microsoft Word
  • Billing/ Invoicing
  • Patient scheduling

Languages

Spanish
Native or Bilingual

Awards

American Medical Technologists Society Member 2019, Association of Certified Dermatology Techs 2024

Timeline

Medical-Assistant

Mayo Clinic Dermatology
01.2024 - Current

Operations Manager

Affiliated Dermatology
09.2022 - 09.2023

Medical Assistant

Affiliated Dermatology
09.2019 - 01.2022

Sales Associate

Wireless Evolution/ Sprint
08.2017 - 12.2017

Team Lead

Boba Tea Company
03.2017 - 08.2017

Sales Specialist

Abercrombie & Fitch
09.2015 - 03.2017

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Crestview Preparatory

Medical Assistant Program -

Allen School of Health Sciences

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Maria Martinez