Maria Newland
Goodyear
Summary
Detail-oriented professional with experience in maintaining cleanliness and organization of work areas, contributing to enhanced safety and productivity. Demonstrated ability to assist in loading and unloading shipments, ensuring timely delivery while minimizing operational delays. Proficient in packing and labeling merchandise for shipment, utilizing best practices for order picking to improve accuracy and reduce errors.
Overview
16
16
years of professional experience
2000
2000
years of post-secondary education
Work History
Warehouse Associate
Walmart
Goodyear
11.2022 - 04.2025
- Maintained cleanliness and organization of work areas, enhancing safety and productivity for all team members.
- Assisted in loading and unloading shipments, contributing to timely delivery and minimizing operational delays.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Order Picker
Amazon
Goodyear
05.2022 - 09.2022
- Implemented best practices for order picking, enhancing accuracy and minimizing errors in customer shipments.
- Maintained cleanliness and organization of the work area, promoting a safe and efficient environment for all employees.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Achieved productivity and accuracy standards to meet company guidelines.
Packer
Macy's
Goodyear
06.2020 - 05.2021
- Prepared merchandise for shipment by carefully packing and labeling items, ensuring accuracy and efficiency in the process.
- Restocked shelves and organized inventory to maintain optimal product availability and enhance operational flow.
- Assisted in the implementation of improved packing processes, resulting in reduced packing time and increased productivity.
- Trained new staff on packing techniques and safety procedures, enhancing overall team performance and knowledge base.
- Wrapped items securely using appropriate packing materials.
Housekeeing
Residence Inn Marriott
Goodyear
02.2017 - 05.2019
- Maintained cleanliness and organization of guest rooms, ensuring a welcoming environment for all visitors.
- Restocked supplies and linens efficiently, contributing to operational readiness and guest satisfaction.
- Assisted in training new staff members on housekeeping protocols and best practices for quality service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Hotel Front Desk Agent
Comfort inn and suites
Yuma
03.2009 - 09.2015
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly, enhancing overall satisfaction.
- Managed check-in and check-out processes efficiently, ensuring accurate billing and seamless guest transitions.
- Trained and mentored new staff on front desk operations, improving team performance and service delivery.
- Coordinated with housekeeping and maintenance teams to ensure guest rooms were clean and well-prepared for arrivals.
- Conducted nightly audits of financial transactions, ensuring accuracy and compliance with accounting standards to maintain operational integrity.
- Reconciled daily revenue reports and resolved discrepancies, contributing to accurate financial reporting and operational transparency.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Received payments from customers via cash or credit cards.
- Documented wake-up requests and set up automatic calls in system.
Education
JM Hanks
El Paso, TXSkills
- Order picking
- Inventory management
- Shipment preparation
- Packing techniques
- Time management
- Inventory counting
- Attention to detail
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse Associate
Walmart
11.2022 - 04.2025
Order Picker
Amazon
05.2022 - 09.2022
Packer
Macy's
06.2020 - 05.2021
Housekeeing
Residence Inn Marriott
02.2017 - 05.2019
Hotel Front Desk Agent
Comfort inn and suites
03.2009 - 09.2015
JM Hanks