Maria Orozco
Avondale
Summary
Detail-oriented professional with strong skills in property management and tenant relations. Proven ability to handle inquiries and streamline processes, ensuring exceptional customer service and satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
AJ Employment
Phoenix
12.2025 - Current
- Assisted in managing tenant inquiries and requests for AJ Employment properties.
- Maintained accurate records of tenant leases and property management documents.
- Collaborated with team members to prepare marketing materials for available properties.
- Helped coordinate tenant move-ins and move-outs for seamless transitions.
- Participated in rent collection processes and documented payment records accurately.
- Communicated effectively with vendors and contractors regarding property upkeep needs.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Assistant Project Manager
FLM
Phoenix
06.2018 - 10.2025
- Assisted in preparing project documentation and reports for management review.
- Maintained project files and documentation to ensure compliance with company standards.
- Assisted in managing tenant inquiries and requests for AJ Employment properties.
- Supported property inspections to ensure compliance with company standards.
- Organized maintenance requests and coordinated service schedules for timely resolution.
- Collaborated with team members to prepare marketing materials for available properties.
- Helped coordinate tenant move-ins and move-outs for seamless transitions.
- Participated in rent collection processes and documented payment records accurately.
- Communicated effectively with vendors and contractors regarding property upkeep needs.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
Education
High School Diploma -
Carl Hayden
Phoenix, AZ03-1998
Skills
- Property management
- Tenant relations
- Lease administration
- Maintenance coordination
- Rent collection
- Customer service
- Attention to detail
- Application process proficiency
- Lease agreement review
- Onsite tours
- Property tours and inspections
- Appointment scheduling
- Fair housing regulations
- Policy enforcement
- Collect payments
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Assistant Property Manager
AJ Employment
12.2025 - Current
Assistant Project Manager
FLM
06.2018 - 10.2025
High School Diploma -
Carl Hayden