Maria Rdriguez
Phoenix
Summary
Adaptable and detail-oriented professional experienced in inventory management and operational oversight. Known for strong problem-solving abilities and effective communication skills, contributing to a safe and efficient work environment. Ready to leverage expertise in team leadership to support business success. Results-driven professional with extensive experience in retail operations and team leadership. Skilled in inventory management, safety compliance, and customer relationship management. Committed to training staff and driving operational excellence to enhance customer satisfaction and boost sales.
Overview
19
19
years of professional experience
Work History
Power Equipment Operator
Macy's Warehouse
Goodyear
08.2025 - 01.2026
- Operated forklifts and pallet jacks to move products efficiently.
- Operated forklifts to fulfill orders and restock inventory.
- Conducted regular safety checks on equipment and tools.
- Organized products in designated storage areas for easy access.
- Maintained cleanliness in work areas to ensure safety compliance.
Assistant Store Manager
Lowes Home Improvment
Phoenix
10.2019 - 06.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Handled scheduling for store shifts to achieve adequate staffing.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Store Manager
Oreilly Auto Pats
Phoenix
04.2007 - 08.2019
- Monitored sales floor activities to maintain a safe shopping environment.
- Assisted in managing daily store operations and team schedules.
- Trained and mentored new employees on customer service standards.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
Education
High School Diploma -
North High School
Phoenix, AZ05-1998
Some College (No Degree) - Medical Assistant
Arizona College
Glendale, Arizona, AZSkills
- Forklift operation
- Equipment maintenance
- Inventory management
- Safety compliance
- Order fulfillment
- Customer relationship management
- Team leadership
- Cash handling
- Time management
- Effective communication
- Problem solving
- Conflict resolution
- Performance evaluation
Languages
Spanish
Professional
Timeline
Power Equipment Operator
Macy's Warehouse
08.2025 - 01.2026
Assistant Store Manager
Lowes Home Improvment
10.2019 - 06.2025
Assistant Store Manager
Oreilly Auto Pats
04.2007 - 08.2019
High School Diploma -
North High School
Some College (No Degree) - Medical Assistant
Arizona College