Maria Sanchez

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Keep area clean, sweep, and clean windows
• Made sure customers bought the right battery for their car
• Made sure customers took the correct tires for their car
• Made sure online orders were correct and in the system for pick up
• Made sure the correct online order goes to the right customer
• Take customers information (ex. First and last name, phone number, car information)
• Set up appointments for car services (ex. Oil changes, tire changes, headlight restoration, headlight installation)
• Help customers if they are unsatisfied give them the top notch help so they can leave satisfied
• Would look up the correct oil filter, air filter, cabin air filter, oil, tire size, tire brand for customers if needed
• Answer phone calls from customers (ex. help set up appointments through phone call, verified merchandise they’re looking for is in stock, verified order is in store before coming in to pick it up)

CASHIER JOB DESCRIPTION

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit/debit card transactions.
• Built relationships with customers to encourage repeat business.
• Helped customers locate items.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Answer customers phone calls and help them out.

DELI CLERK JOB DESCRIPTION

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
• Clean the ham slicer very thoroughly and very careful
• Restocked all merchandise at the end of shift (ex. Cream, cheese, cold salads, salsa, ham)