Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Maria Zambrano

Tucson,AZ

Summary

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Coordinator

General Dynamics IT
12.2024 - Current
  • Tracks new placement and progress of minors in Office of Refugee Resettlement (ORR) funded care; keeps records on the status of children's cases
  • Visit ORR-funded care provider sites to conduct weekly case reviews
  • Interviews children when necessary to assess safety of reunification option and appropriateness of current level of care
  • Provides timely and through review and assessment, and completes third party release recommendations for family reunification to ORR
  • Thoroughly reviewed, assessed, and completed third party recommendations related to family reunification options
  • Assists care providers to recognize potential victims of trafficking

Team Decision Meeting (TDM) Facilitator

Arizona Department of Child Safety (DCS)
06.2022 - 08.2024
  • Guided time-limited meetings through a structured six stage process to reach a consensus regarding best placement.
  • Engaged participants in meeting to identify solutions to avoid unnecessary moves in care for children.
  • Records details accurately by sharing a written summary with all participants.
  • Conducted compliance and qualitative reviews to assess staff best practice and performance in relation to permanency planning.
  • Provided constructive feedback to supervisor and senior management regarding practice development and policy concerns.
  • Demonstrated ability to handle sensitive information with discretion, empathy, and integrity.

Investigator

Arizona Department of Child Safety (DCS)
12.2020 - 06.2022
  • Conducted hundreds of abuse and neglect investigations upon reports by law enforcement or anonymous reports.
  • Makes determinations of referral for services and/or removal when warranted.
  • Referred families to community agencies for services and coordinated with agencies to ensure recommendations were being followed.
  • Established and managed case files to include accurate and timely documentation of investigate activities.
  • Knowledge of interviewing skills, principals, practices, and techniques of investigation as instructed by Prevent Child Abuse Arizona.
  • Prepared court reports and provided testimony in court concerning investigation findings.
  • Understands modern focus on family reunification.

Ongoing Case Manager

Arizona Department of Child Safety (DCS)
10.2017 - 12.2020
  • Assessed family dynamics to determine what services are necessary to promote safety, reunification, permanency, and stabilization of the family.
  • In partnership with families, coordinates safety plans and case plans in compliance within program standards.
  • Completes court reports, safety plans, permanency plans and other documentation in an accurate and timely manner.
  • Assesses safety monthly by conducting in person contact with at the time placements of the children and documenting each contact.
  • Participated in meetings to include Child Family Team (CFT) meeting, Team Decision Making (TDM) meetings, Adult Recovery Team (ART) meeting, Foster Care Review Board (FCRB), Best Interest Determination (BID) meeting, and any other meetings within the reunification process.

Education

Bachelor of Science - Speech Language And Hearing Sciences

University of Arizona
Tucson, AZ
05-2017

Skills

  • Effective written, oral, and strong interpersonal communication skills
  • Ability to prioritize tasks and work independently
  • Strong collaborator
  • Proven experience working with people with development disabilities
  • Ability to manage a large case load
  • Family and individualized assessments
  • Advocacy skills
  • Strong conflict resolution skills
  • Crisis management
  • Team leader

Certification

  • CPR/ First Aide
  • Level Once Clearance Card
  • Forensic Interview Training

Languages

Spanish

References

References available upon request.

Timeline

Case Coordinator

General Dynamics IT
12.2024 - Current

Team Decision Meeting (TDM) Facilitator

Arizona Department of Child Safety (DCS)
06.2022 - 08.2024

Investigator

Arizona Department of Child Safety (DCS)
12.2020 - 06.2022

Ongoing Case Manager

Arizona Department of Child Safety (DCS)
10.2017 - 12.2020
  • CPR/ First Aide
  • Level Once Clearance Card
  • Forensic Interview Training

Bachelor of Science - Speech Language And Hearing Sciences

University of Arizona
Maria Zambrano