Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Maria Guadalupe Colon Aponte

Avondale

Summary

Dynamic and dedicated professional with extensive experience at Sodexo Food Service, excelling in food preparation and exceptional customer service. Proven ability in cash handling and relationship management, consistently enhancing guest satisfaction and operational efficiency. Committed to maintaining cleanliness standards and delivering memorable dining experiences.

Overview

32
32
years of professional experience

Work History

Food Server

Sodexo Food Service
09.2024 - Current

Delivered exceptional dining experiences to guests.

Oversaw food preparation and service operations.

Conducted thorough clean-up operations.

Care Provider

Lourdes Vazquez
Penuelas
02.2008 - 11.2012
  • Assisted clients with daily living activities and personal care tasks.
  • Monitored client health and reported changes to appropriate personnel.
  • Organized and maintained a clean and safe living environment for clients.
  • Provided companionship and emotional support to enhance client well-being.
  • Managed medication schedules and ensured adherence to prescribed routines.
  • Communicated effectively with family members regarding client needs and preferences.
  • Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Prepared healthy meals for to meet unique nutrition needs.
  • Administered medications according to instructions from the client's physician.
  • Assisted patients with daily personal hygiene.
  • Provided personal care and companionship to elderly clients in their homes.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Arrange medication and reminded patients to take each according to correct schedule.

Cashier

Mc Donalds Restaurant
06.1998 - 11.2000
  • Processed customer transactions accurately and efficiently.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Assisted customers with product inquiries and provided recommendations.
  • Handled cash, credit, and debit transactions while ensuring security protocols.
  • Collaborated with team members to streamline store operations during peak hours.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Sales Associate

towncraft
Sprinfield
02.1994 - 12.1996
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained organized merchandise displays to enhance customer experience.
  • Collaborated with team members to achieve sales targets and improve service delivery.
  • Analyzed sales trends to identify opportunities for product promotions and marketing strategies.
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

GED -

Adolfo Grana Rivera
Penuelas Puerto Rico
12 2015

Skills

  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • Safe food handling
  • Cleanliness standards
  • Food safety practices
  • Menu memorization
  • Relationship management
  • Food presentation
  • Food preparation
  • Food station setup
  • Table setting
  • Menu presentation
  • Tableside service

Personal Information

Languages

English,Spanish

Timeline

Food Server

Sodexo Food Service
09.2024 - Current

Care Provider

Lourdes Vazquez
02.2008 - 11.2012

Cashier

Mc Donalds Restaurant
06.1998 - 11.2000

Sales Associate

towncraft
02.1994 - 12.1996

GED -

Adolfo Grana Rivera
Maria Guadalupe Colon Aponte