Mariah Echtinaw
Peoria
Summary
Dynamic and dedicated hostess with a proven track record at Texas Roadhouse, excelling in customer service and effective communication. Skilled in managing reservations and enhancing guest experiences, I thrive in fast-paced environments, demonstrating strong multitasking abilities and conflict resolution skills to ensure satisfaction and smooth operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Texas Roadhouse
Surprise
05.2024 - 04.2025
- My position at Texas Roadhouse was to greet people and seat them at their desired table.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide dining information and take reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Received and recorded patrons' dining reservations.
Hostess/Busser
Headquarters sushi
Peoria
04.2023 - 09.2023
- My position here was to greet guests, and gather information to seat groups, or place them on the waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Provided customers with accurate wait times and monitored waiting list.
- Answered telephone to provide dining information and take reservations.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Education
Centennial High School
Peoria, AZSkills
- Customer service
- Conflict resolution
- Time management
- Effective communication
- Reservation handling
- Table bussing
- Greet guests
- Team coordination
- Active listening
- Multitasking
- Relationship building
- Patience and empathy
Certification
Food Handler Certification
Timeline
Hostess
Texas Roadhouse
05.2024 - 04.2025
Hostess/Busser
Headquarters sushi
04.2023 - 09.2023
Centennial High School
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