Mariah R. McGetrick
Tucson,AZ
Summary
Years of Experience: 6 years Core Strengths: Leadership, sales growth, operations, profitability, customer service.
Quantifiable Achievements: Reduction of loss in high crime areas, increasing sales, bridging gaps between business and community.
Key Skills that I have obtained in the years of employment.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Team development, P&L management, strategic execution, performance management, compliance.
Convenience Retail Expert in strategic planning, team leadership, and operational efficiency, with a track record of developing strong management pipelines, analyzing key metrics, and implementing initiatives that align district goals with corporate objectives.
Overview
13
13
years of professional experience
Work History
District Manager
Circle K
07.2022 - Current
- Provides information to store management by recapping promotional activity; reporting business opportunities, results, trends and competitive information. Manages controllable costs by educating managers on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs. Collaborates with Marketing team to ensure promotions and new product introductions are fully implemented. Provide feedback to category managers regarding stock issues. Partners with vendors to ensure product is available. Timely execution of monthly promotions. Ensure vendor's performance and behavior is professional. Ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L. Ensures compliance with requirements by enforcing adherence to policies and procedures, and government regulations; enforces and monitors restricted sales policies; advises management of needed actions. Protects employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training. Achieves financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. Establishes job expectations. Provides coaching to develop action plans for issue resolution. Administers counseling notices; initiates corrective actions. Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. Adheres to the Company Operating Policy of Legal, Ethical, and Moral practices. Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies. Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
Store Manager
Circle K
05.2018 - Current
- Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
- Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
- Maintain a professional and supportive image among subordinates and supervisor.
- Schedule employees within Company guidelines to maximize customer service and maintain site image.
- Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
- Managed approximately 30 incoming calls, emails per day between sites vendors and customers.
Operation Specialist
Agero
01.2015 - 01.2018
- Specializing in logistical emergency response for high end premium customers in need of roadside assistance with luxury vehicle distress situations. Along with customer response and logistics my duties also involve seeking cost saving concepts to help lower expenses and maximize profitability.
- Analyzed data to identify trends and support decision-making for continuous improvement initiatives.
- Developed training materials to onboard new team members, ensuring adherence to company policies and procedures.
- Supported project management efforts by tracking progress and providing updates to stakeholders regularly.
911 Dispatcher
Barnegat Police Department
01.2014 - 01.2015
- 911 dispatcher responsible for managing life and death calls while multi-tasking and dispatching police with crucial information through a complex data base.
- Managed emergency calls, assessing situations to dispatch appropriate emergency services effectively.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Increased situational awareness among responding units through timely updates on evolving incident conditions.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Shift Manager
Wawa
01.2013 - 01.2015
- Managed a team of 8-15 employees while assisting in scheduling and coverage.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance service quality and efficiency.
- Managed inventory levels, reducing waste through effective stock control measures.
Education
Forensic Science, Core Classes
University of New Haven
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Ocean County College
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Barnegat High School
Skills
- SALES / MANAGER
- With extensive experience in the service and retail business I am comfortable in promoting both internal and external programs that require sales of both goods and services
- COMMUNICATION
- I pride myself on communication through listening to both employees, employers and customers and finding a common ground solution that is mutually beneficial and acceptable to all parties involved I believe the key to effective communication begins with listening
- LEADERSHIP
- I have been in positions where my primary role was to lead by example on company policy, procedure and ensure the people around me are held and respected to the same standards set forth A true leader leads from the front of their crew This is something I make a priority not just in my employment duties but in life as well
Accomplishments
- Provide assistance to all store managers
- Closely train new mangers in training
- Provide assistance to the market manager
- Including knowledge of Ace Audits, Cash Audits and Opex check lists
- Orchestrating business proposals for the growth of the company
- Extensive knowledge of the back office systems as well as loss prevention
- Multi managing three stores
- Helping stores reach full potential for Vice President rides
- Orchestrating multiple team teams that conduct themselves as family
- Assisted in a Regional Direct ride
Timeline
District Manager
Circle K
07.2022 - Current
Store Manager
Circle K
05.2018 - Current
Operation Specialist
Agero
01.2015 - 01.2018
911 Dispatcher
Barnegat Police Department
01.2014 - 01.2015
Shift Manager
Wawa
01.2013 - 01.2015
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Ocean County College
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Barnegat High School
Forensic Science, Core Classes
University of New Haven