Mariam Alkhoori
Abu Dhabi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Coordinator in Legal Affairs Department
Federal Authority for Nuclear Regulation
03.2014 - Current
- Prepare and revise, and supervise the preparation and revision of, agreements, letters, and other documentation related to domestic
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Prepare correspondence to Investors and our internal database of address revisions, and assignments, and maintain an efficient filing system
- Draft various documents in correct English, with attention to detail, and produce documents of high quality and accuracy
- Make pre-contractual risk assessment by identifying, managing, and mitigating legal and other risks in commercial contracts and other commercial agreements
- Analyze requests for proposals (RFPs), terms of engagement, and provided by Counterparts and departments, and determine the most suitable and legally correct type format of contractual arrangements
- Draft, review, negotiate, and finalize for signature commercial contracts and other commercial agreements.
- Maintain up-to-date security clearances for personnel of the law firms, absence of conflict of interest, timely renewal of consultancy agreements and/ or their termination
- Demonstrate successful negotiation and problem-solving skills (as well as active participation in and overall management of contractual negotiations, when requested); Provide legal advice to origination departments on matters related to conclusion, interpretation, and implementation of commercial contracts and other commercial agreements.
- Contribute to the development of templates of commercial contracts and other commercial agreements, as instructed
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Organize an interactive capacity-building event for stakeholders
- Contribute to review and drafting of the Integrate Management System procedures
- Monitor UAE legislation (in Arabic) on the federal level through a review of issues of the Official Gazette and on the emirates level (through a review of issues of the Gazette of the Abu Dhabi Emirate and other emirates), to conduct legal research into legislative updates
- Engage in the updating of the legislative list by reviewing the federal Official Gazette and documenting pertinent legislation in the Internal Management System that may affect internal regulation.
- Entered data, generated reports, and produced tracking documents.
Administrator in Legal Department
National Bank of Dubai -Main Office Branch
12.2005 - Current
- Written communications and sent to the different police departments.
- Follow-up with police departments on these issues
- Conduct an inventory of vehicles reserved and displayed auctions to the public.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Provide exceptional customer service to internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Collected, arranged, and inputted information into the database system.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collected, validated, and distributed information to employees.
Skills
- Social media
- MS Office
- Email communication
- Data visualization
- Open thinking & learning
- Rainmaking and client development skills
- Communication skills
- Legal research techniques
- Time management skills
- Scheduling and calendar management
- Process Improvement
- Work Planning and Prioritization
- Document Management
- Strategic Planning
- Event Planning
- Database Management
- Customer Service Management
Personal Information
- Nationality: Emarati
- Marital Status: married
Educational Background - Higher Education
- Bachelor degree in law, Ajman University, 08/2006, 05/2011
- Diploma Applied Business Certificate Program, Higher Colleges of Technology, 09/2001, 06/2004
- Certificate program of Nuclear International law, Montpelier University
- Legal Developee program, 01/2019, 12/2020
Customer Service - Responsibilities
- Receiving & attending to customer needs
- Attending telephone calls & resolving queries
- Handling merchant Inquiries
- Preparing loans & credit cards applications
- Contacted customers and conducted telesales
- Opening and closing customer & corporate accounts
- Handled "money laundry" cases
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
References
Will be provided on request.
Timeline
Coordinator in Legal Affairs Department
Federal Authority for Nuclear Regulation
03.2014 - Current
Administrator in Legal Department
National Bank of Dubai -Main Office Branch
12.2005 - Current
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