Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Cadena

Phoenix

Summary

customer service professional with over 10 years of experience in the field.I I’m bilingual fluent in Spanish and English I have call center experience for 4 years in providing excellent customer support and resolving issues effectively. Also, has being a good listener, communicator, and problem solver.

Overview

9
9
years of professional experience

Work History

Everyday banking plus

Wells Fargo
Phoenix
02.2024 - 08.2025

Customer service

Answering phone calls

File claim

Transferring to the right department

Deli

Costco
Phoenix
10.2023 - 01.2024
  • Prepped food and worked as part of a team to ensure efficient operations
  • Maintained organization in the deli department
  • Worked at Costco in the grocery market

CRS -customer service

Maximus federal (Medicare)
Phoenix
06.2021 - 07.2023
  • Company Overview: Maximus federal (Medicare) in the Insurance market.
  • Assisted customers with their policy questions at Maximus federal (Medicare) in the Insurance market.
  • Trained on web chat and claim.
  • Checked on customer claims and assisted with coverage questions.
  • Maximus federal (Medicare) in the Insurance market.

Cashier

Albertsons
Phoenix
08.2018 - 06.2021
  • Company Overview: Albertsons in the Grocery market.
  • Managed cash handling and customer service tasks as a Cashier at Albertsons in the Grocery market.
  • Responsible for cash handling, customer service, cleaning, and stocking duties.
  • Albertsons in the Grocery market.

Cashier

Frys
Phoenix
07.2016 - 08.2018
  • Company Overview: Frys in the Grocery market.
  • Cash handling, customer service, stocking, and cleaning at Frys in the Grocery market.
  • Frys in the Grocery market.

Education

GED -

Rio Salado College
Glendale

Skills

  • Teamwork
  • Experienced
  • Time management
  • Problem-solving
  • Adaptability
  • Attention to detail
  • Communication
  • Customer service
  • Cash handling
  • Effective communication
  • Problem solving

Languages

Spanish, Native

Timeline

Everyday banking plus

Wells Fargo
02.2024 - 08.2025

Deli

Costco
10.2023 - 01.2024

CRS -customer service

Maximus federal (Medicare)
06.2021 - 07.2023

Cashier

Albertsons
08.2018 - 06.2021

Cashier

Frys
07.2016 - 08.2018

GED -

Rio Salado College
Mariana Cadena