Marianna Heon
Teacher
Surprise,AZ
Summary
Dedicated and adaptable educator with classroom experience as a Substitute Teacher and over 15 years of experience training, coaching, and developing professionals across diverse settings. Skilled in creating structured learning environments, communicating complex concepts clearly, and supporting individuals with varying learning styles. Currently pursuing the Arizona SEI Endorsement and committed to ongoing professional development in student-centered instruction.
Overview
2026
2026
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Substitute Teacher
ESI / Legacy Traditional Schools / Senya
2025 - Current
- Follow classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Uphold classroom routines to support student environments and maintain consistent schedules.
- Develop strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Enhance classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Provide support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Report in writing on the day’s activities at the conclusion of each teaching day.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Knowledge Manager
Noom
01.2019 - 01.2025
- Led and coached cross-functional teams in structured learning and performance-based environments.
- Developed comprehensive training materials for new hires, improving onboarding efficiency and reducing ramp-up time.
- Created and maintained all internal content for Support Agents and Coaches, customer-facing content, and content for the AI models and tools.
- Implemented feedback mechanisms to gather user insights, driving continuous improvement in knowledge management initiatives.
- Established best practices for communication, documentation, and quality assurance.
Sales and Marketing Manager
Integrated Medical Services
01.2019 - 2019
- Determined, generated, and captured new client neurologists through outside sales performance while maintaining current business.
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Trained and mentored professionals in product knowledge, compliance, and performance standards.
- Delivered structured presentations and instructional sessions to diverse audiences.
- Built strong professional relationships through clear communication and accountability.
Client Development Manager
Global Neuro-Diagnostics / Natus
01.2016 - 01.2019
- Determined, generated, and captured new client neurologists through outside sales performance while maintaining current business.
- Trained physicians and medical office staff on clinical systems, software usage, and procedural compliance.
- Delivered structured presentations and instructional demonstrations to diverse professional audiences.
- Built strong, trust-based relationships through consistent communication and follow-up.
- Analyzed territory performance data to identify growth opportunities and improve outcomes.
- Maintained detailed documentation of client interactions, ensuring accountability and follow-through.
District Sales Manager / Account Manager
Honeywell Security And Fire
01.2010 - 01.2016
- Built a solid account base of 2K key accounts by identifying and securing new prospects.
- Led training and onboarding for dealer partners on product knowledge, compliance standards, and operational processes.
- Developed structured communication systems to improve efficiency and reduce service delays.
- Mentored and supported partner organizations in meeting performance benchmarks and quality expectations.
- Presented technical information clearly to varied audiences, adapting communication styles as needed.
- Maintained a high level of professionalism while managing complex, multi-state accounts
Residential/Small Business Account Manager
ADT Security Services
01.2005 - 01.2010
- Maintained top 100 ranking in West region and consistently exceeded sales quotas,
- Educated residential and small business clients on security systems, safety protocols, and product usage.
- Built rapport quickly and maintained long-term client relationships through consistent communication.
- Trained and supported new sales team members in product knowledge and best practices.
- Set measurable goals and consistently achieved performance benchmarks.
- Demonstrated strong organizational skills while managing a high-volume client portfolio.
Education
MBA - Business & Marketing
Grand Canyon University
Phoenix, AZ 05.2001 -
Bachelor of Science - Global Business & Marketing
Arizona State University
Glendale, AZ05.2005
Functional Medicine Certified Health Coach
Functional Medicine Coaching Academy
Chicago, IL02.2020
Skills
- Classroom Management
- Team leadership
- Lesson Plan Implementation
- Student Engagement Strategies
- Rapport and relationship building
- Differentiated Instruction
- Small Group Support
- Behavior Management
- English Language Learner Support (SEI In Progress)
- Educational Technology (Google Workspace, Microsoft Office, Zoom)
- Written & Verbal Communication
- Professional Collaboration
Certification
AZ Substitute Teaching Certificate
Timeline
Knowledge Manager
Noom
01.2019 - 01.2025
Sales and Marketing Manager
Integrated Medical Services
01.2019 - 2019
Client Development Manager
Global Neuro-Diagnostics / Natus
01.2016 - 01.2019
District Sales Manager / Account Manager
Honeywell Security And Fire
01.2010 - 01.2016
Residential/Small Business Account Manager
ADT Security Services
01.2005 - 01.2010
MBA - Business & Marketing
Grand Canyon University
05.2001 -
Substitute Teacher
ESI / Legacy Traditional Schools / Senya
2025 - Current
Bachelor of Science - Global Business & Marketing
Arizona State University
Functional Medicine Certified Health Coach
Functional Medicine Coaching Academy