Markus Herrera
Gilbert
Summary
An IT graduate with a solid academic foundation and hands-on expertise troubleshooting computer hardware and software. I'm eager to use my abilities in a IT support position to serve a dynamic team while gaining hands-on experience in a professional setting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager 4
Harkins Theatres Chandler Fashion 20
06.2011 - Current
- Hands-on experience dealing with guest concerns
- Performance counseling with the team leaders and members
- Monthly Inventory orders
- Created shift schedules
- Entered invoice information and cash reconciliations
- Placed orders for shipment and equipment
- Led the maintenance team as well
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduling movie showings
- Great communication/ problem solving skills when handling guest concerns or theater problems.
Education
High School Diploma -
Dobson High School
Mesa, Arizona05.2012
Associate's - Computer Information Systems
Mesa Community College
Mesa, Arizona05.2018
Skills
- Troubleshooting
- Data Analysis
- Adaptable
- Comfortable understanding a checklist
- Critical thinking and decision making
- Time management
- Communication skills
- Ability to handler fast-pace work environment
- Organized
- Fast learner
- Teamwork
Languages
Spanish: Moderate to conversational
Certification
- Title 4 Liquor Certification
- Food Handler Certification
Timeline
Assistant Manager 4
Harkins Theatres Chandler Fashion 20
06.2011 - Current
High School Diploma -
Dobson High School
Associate's - Computer Information Systems
Mesa Community College
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