Markus Herrera
Harkins Theatres Chandler Fashion 20
Gilbert
14
years of professional experience
1
Certification
An IT graduate with a solid academic foundation and hands-on expertise troubleshooting computer hardware and software. I'm eager to use my abilities in a IT support position to serve a dynamic team while gaining hands-on experience in a professional setting.
Work History
Assistant Manager 4
15 Years 4 Months- Hands-on experience dealing with guest concerns
- Performance counseling with the team leaders and members
- Monthly Inventory orders
- Created shift schedules
- Entered invoice information and cash reconciliations
- Placed orders for shipment and equipment
- Led the maintenance team as well
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduling movie showings
- Great communication/ problem solving skills when handling guest concerns or theater problems.
Education
High School Diploma
- Top 14% percentile (77th of 581)
- Scholastic seal on diploma for performing community service
- National Honor Society 9th-12th grade
- Honor Roll 9th -12th grade
- GPA: 3.6 GPA
Associate's - Computer Information Systems
- Completed associate's degrees in Computer Information Systems and General Education
- Achieved basic knowledge of computer skills
- C# knowledge
- Basic web design
- JavaScript introduction
- Learned Microsoft Access
- Learned about Windows 10 operations
- Microsoft Excel knowledge
- PowerPoint experience
- 40 WPM
Skills
Troubleshooting
Data Analysis
Adaptable
Comfortable understanding a checklist
Critical thinking and decision making
Time management
Communication skills
Ability to handler fast-pace work environment
Organized
Fast learner
Teamwork
Languages
Spanish: Moderate to conversational
Certification
- Title 4 Liquor Certification
- Food Handler Certification
Timeline
Assistant Manager 4
Harkins Theatres Chandler Fashion 20
06.2011 - CurrentRead More
Dobson High School
High School Diploma
Read More
Mesa Community College
Associate's from Computer Information Systems
Read More