Maribel Gradillas
Phoenix
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Sitemetric
Phoenix
01.2026 - Current
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Collaborated with team members to improve overall security effectiveness.
- Maintained accurate records of incidents and activities during shifts.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Checked for safety hazards and took corrective action when necessary.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Cook
Foodcity
Tucson
09.2024 - 01.2026
- Prepared and cooked meals according to daily menu specifications.
- Maintained kitchen cleanliness by following sanitation and safety standards.
- Assisted in inventory management by tracking food supplies and ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Resolved customer complaints regarding food quality or services provided.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Server
IHOP
Nogales
11.2021 - 02.2023
- Provided friendly service to guests in a fast-paced dining environment.
- Took customer orders accurately and efficiently using point-of-sale system.
- Responded to guest inquiries and resolved concerns promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
Cashier
Walmart
Nogales
11.2021 - 01.2022
- Handled cash transactions accurately and efficiently.
- Assisted customers with inquiries and product information.
- Maintained a clean and organized checkout area.
- Processed returns and exchanges per store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Pierson High School
Nogales, AZSkills
- Conflict resolution
- Team collaboration
- Food preparation
- Incident reporting
- Complex Problem-solving
- Security guard license
- Customer service
Languages
English
Full Professional
A1
Spanish
Full Professional
A1
Certification
- Guard card
Arizona Driver’s license
Timeline
Security Officer
Sitemetric
01.2026 - Current
Cook
Foodcity
09.2024 - 01.2026
Server
IHOP
11.2021 - 02.2023
Cashier
Walmart
11.2021 - 01.2022
Pierson High School