Dynamic and dedicated professional with extensive experience working with both families and youth, excelling in client assessment and case documentation. Proven ability to strengthen youth development through effective communication and cultural sensitivity. Bilingual in English and Spanish, committed to fostering positive relationships and achieving successful outcomes for families.
Overview
7
7
years of professional experience
Work History
Case Aide
Southwest Key Program
02.2024 - 03.2025
Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
Assisting in the day-to-day tasks to ensure that services are provided for the youth in a timely manner.
Ensured that the youth was enrolled in the program's internal intake system (ETO, UAC Portal)
Assist with making referrals to TVAP and OTIP.
Assist with accepting new cases and contacting sponsors and families if needed.
Maintain a flexible, organized, and efficient work schedule.
Provide administrative support to case managers.
Monitored progress of cases to ensure that the deadlines are met.
Maintained accurate records and documented client data in company databases.
Post Release Worker I
Southwest Key Program
04.2023 - 02.2024
Providing post-release services to youth that have been released from ORRs custody to a sponsor in the United States.
Conduct initial post release visits, along with follow up for a 7-day, 14-day and 30-day check-in.
Participate and comply with all the meetings, assignments, and quality improvement initiatives as assigned by supervisor.
Demonstrate the ability to react to change productively and handle other essential tasks as assigned.
Act as a mandated reporter and submit reports to state child welfare authorities, such as child protective services when necessary.
Provide families and youth with different resources around their community.
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Parent Educator
Casa De Los Ninos
11.2021 - 04.2023
Engage in recruitment activities.
Complete initial and annual family-centered assessment with each family.
Develop, monitor, and review goals with each family.
Complete developmental screenings, sensory screenings, and health reviews for enrolled child.
Organize and inventory supplies, materials, etc.
Established strong partnerships with community
organizations such as schools, healthcare providers, social service agencies, and cultural institutions to enhance resources available for clients.
Strengthened families by conducting home visits, addressing concerns, and connecting them with appropriate community resources.
Maintained accurate documentation of client interactions, assessment results, and service referrals to ensure continuity of care across providers.
Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
Family Educator
Easterseals Blake Foundation
08.2020 - 11.2021
Evaluated family needs and provided ongoing case management services to ensure successful outcomes in areas such as housing stability, child development, and overall wellbeing.
Improved children''s school readiness through the delivery of developmentally appropriate learning activities tailored to individual needs.
Referred families to resources to support individual plans, documenting referrals, tracking progress towards goals and following up with students on personal success.
Established trusting relationships with diverse families through consistent communication, empathetic listening, and cultural sensitivity.
Strengthened parent-child relationships through the implementation of interactive activities designed to promote bonding and communication.
Maintained accurate documentation of each family''s progress, goals, and challenges, ensuring compliance with program requirements and facilitating data-driven decision making.
Supported smooth transitions from early childhood programs to elementary school environments by providing resources and guidance for families.
Monitored progress toward program goals through regular assessments of child development indicators and adjustments to service plans as needed.
Preschool Teacher
Community Extension Program Inc.
06.2018 - 07.2020
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Established positive communication with parents in daily conversation and formal conferences.
Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Encouraged critical thinking and problem-solving skills with specially designed activities and games.
Education
Bachelor of Science - Community Education
University of Arizona
Tucson, AZ
05-2018
Skills
Client assessment
Case documentation
Data management
Confidentiality compliance
Program enrollment
Administrative support
Goal setting
Effective communication
Cultural sensitivity
Time management
Team collaboration
Communication
Referrals
Youth development
Active Listening
Bilingual (English/Spanish)
Calm and Patient
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Case Aide
Southwest Key Program
02.2024 - 03.2025
Post Release Worker I
Southwest Key Program
04.2023 - 02.2024
Parent Educator
Casa De Los Ninos
11.2021 - 04.2023
Family Educator
Easterseals Blake Foundation
08.2020 - 11.2021
Preschool Teacher
Community Extension Program Inc.
06.2018 - 07.2020
Bachelor of Science - Community Education
University of Arizona
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