Marie Soriano
Laveen
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Tolleson
05.2022 - 06.2025
- Prepared a variety of espresso-based beverages following standardized recipes.
- Provided exceptional customer service to enhance guest experiences.
- Operated coffee equipment and maintained cleanliness of workstations.
- Assisted in training new baristas on drink preparation and customer interaction.
- Managed inventory levels and restocked supplies as needed during shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash transactions accurately and processed payments efficiently.
- Engaged customers by sharing knowledge about products and promotions offered.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Described menu items to customers and suggested products based on stated preferences.
Cashier
Desert Diamond Casino
Glendale
01.2020 - 11.2022
- Processed cash transactions accurately and efficiently for diverse customers.
- Assisted customers with inquiries and provided excellent service promptly.
- Maintained cleanliness and organization of cashier station throughout shifts.
- Handled customer complaints professionally, striving for satisfactory resolutions.
- Utilized point-of-sale systems to complete transactions and manage cash drawers effectively.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Frys Food
Tolleson
02.2020 - 09.2021
- Processed cash transactions accurately and efficiently for diverse customers.
- Assisted customers with inquiries and provided excellent service promptly.
- Maintained cleanliness and organization of cashier station throughout shifts.
- Handled customer complaints professionally, striving for satisfactory resolutions.
- Utilized point-of-sale systems to complete transactions and manage cash drawers effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Chemawa Indian School
Salem, OR05-2017
Skills
- Espresso preparation
- Cash handling
- Inventory management
- Equipment operation
- Conflict resolution
- Team collaboration
- Sales promotion
- Time management
- Effective communication
- Attention to detail
- Employee training
- Problem solving
- Cleanliness maintenance
- Up-selling
- Active listener
- Excellent math skills
- Multitasking and organization
- Speedy and efficient
- Opening and closing duties
- POS system operation
Timeline
Barista
Starbucks
05.2022 - 06.2025
Cashier
Frys Food
02.2020 - 09.2021
Cashier
Desert Diamond Casino
01.2020 - 11.2022
High School Diploma -
Chemawa Indian School